Sales Development Manager

Humi • Remote (Unknown, Canada) • 3d ago

Who we are Humi is the Canadian employment platform. We help Canadian businesses be better employers. Founded in 2016, our all-in-one employment system allows Canadian businesses to manage employee information, onboarding, performance, time off, employee benefits and payroll. Humi officially joined Employment Hero to accelerate the mission of making employment easier and more valuable, for everyone. Employment Hero has a $2 billion valuation and a presence in 6 countries globally, servicing over 300,000 businesses and more than 2 million employees. Our DNA At Humi, we’re proud of our unique DNA. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission We Live by Our Values - we role model our values 100% of the time We Expect High Performance - we set a high standard and we’re not satisfied with being average This role We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. As our Sales Development (SDR) Manager, you will be an integral part of our Direct Sales team, leading our Canadian Inbound SDR team to success. This role is part of our Sales leadership team and will also play a key part in strategic decision-making. As our SDR Team Manager, you’ll be: Driving the performance of your inbound sales team, ensuring individual and team targets are consistently exceeded across diverse lead types (marketing-generated, website, content, events, etc.) Coaching and nurturing your team through regular 1:1 meetings, with a strong focus on tracking KPIs and conversion metrics through the inbound funnel Partnering closely with marketing to align on lead quality, volume, and campaign performance, ensuring seamless lead handoffs and feedback loops Streamlining systems and processes to ensure optimal lead routing, follow-up speed, and conversion efficiency Analyzing inbound lead sources, buyer behavior, and funnel trends to optimize targeting and sales tactics Reporting data and trends to highlight opportunities for strategic sales direction Leveraging Salesforce dashboards and reporting tools to track key inbound metrics and team performance Utilizing sales automation, CRM tools, and funnel management strategies to prioritize leads, improve follow-up efficiency, and accurately forecast sales opportunities Working cross-functionally with marketing, enablement, sales ops, and the broader sales team to develop and execute strategies that grow and accelerate the inbound pipeline What will you bring 3+ years of proven, high-volume sales experience (B2B) 3+ years' experience running and leading an SDR team A track record of meeting targets Problem-solving and analytical thinking skills Ability to thrive in a fast-paced and dynamic environment Demonstrable experience managing and growing inbound lead engagement, including optimizing lead response across channels like website chat, email, phone, and event-driven interest, as well as nurturing early-stage and marketing-qualified leads through targeted follow-up and drip campaigns Experience is important, but for us the biggest measure of success is people who can live and breathe our EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine. What we can offer At Humi, we don’t just talk about a better way to work - we live it. Joining Humi means: You will work remotely, with the flexibility to own your time and impact You will access cutting-edge tools to amplify your work, knowledge and outputs You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies You’ll also have access to a wide range of benefits that include: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities Humi is now officially part of the Employment Hero team. Employment Hero is committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/ Humi is dedicated to fostering an inclusive work environment where everyone can do their best work. We encourage people of all backgrounds to apply.