Job Description Job description Description At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. Reporting to the Director of Care (DOC), the Ward Clerk is responsible for a variety of clerical/administrative functions supporting the Director Of Care and the home. What you’ll be doing: To respond to incoming telephone lines and take and relay messages as required; To greet visitors and directs them as appropriate; To assist with resident information on lab requisitions; To maintain or assist in maintenance of resident records /files; To perform filing assignments for the DOC; To assist with labeling of resident's belongings; To prepare and post the nursing schedule under the direction of DOC; To update and maintain the schedule daily, including calling staff; To input changes to the staff schedules daily and present To DOC for approval; To carry out various clerical duties and prepare reports or manuals as required To book ambulances and other transportation at the request of Registered staff; To ensure resident satisfaction and continuous quality improvement initiatives are promoted; To be knowledgeable of the Resident Bill of Rights/Governing Principles and endeavor to promote it; To work in a position of trust with vulnerable adults (residents); To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct; To complete all other tasks as assigned. What you’ll get: Continuous mentorship, support for life-long learning and growth opportunities Opportunities for advancement and career growth within the organization A rewarding and meaningful work experience where you can enrich your life and the lives of others Employee Family Assistance Program Robust benefits package. When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. If you have a passion for caring, turn it into a rewarding career with Extendicare! Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request. Time Type: Full time When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. If you have a passion for caring, turn it into a rewarding career with Extendicare! Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request. Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes. Our Mission “Helping People Live Better.” We help our residents and clients live better by promoting quality of life. We create remarkable moments through highly engaged and motivated team members. Stakeholders know this because we continuously measure, improve and publicly share our performance. Our Vision Our vision is to be the best senior care and services company in Canada. Our Values At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us. Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations. Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents. Respect. We value each employee, encourage equal opportunity for growth and recognize achievement. Integrity. We believe in honesty and fairness in our relationships with others. Accountability. We believe we are accountable for the quality of services we provide to our customers. Communication. We listen to each other and foster open and honest communication. Teamwork. We believe that working as a team creates an environment that allows us to reach our potential. Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.
