Permanent Full Time
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We are looking for a PAR (Privacy Access Requests) / Disability Claims Processor
In this role, the Disability Claims Processor is primarily responsible for Privacy Access Requests (PARs) that are received within our DMSOs and forwarded to our centralized PAR team. These requests originate from our disability claimants or their lawyers and it is critical that we fulfil this request within the legislated timeframe. Only specific information allowed by our Privacy provisions is released. This is now primarily a paperless process and incumbent would join a small team dedicated to serving the DMSOs and our customers. In addition to and as time permits, the incumbent may be asked to perform other Disability Claims Processor duties such as calculating and issuing short and long-term disability benefit payments, complete the set-up of new STD claims and calculations, and assess Maintenance long term disability claims in accordance with contractual and corporate policy.
What you will do
Analyze, digitally prepare, and release copies of claims files, with strict adherence to our Privacy provisions and legislated timelines.
At the direction of the Case Manager and in accordance with contractual provisions, calculate and issue short and long-term disability benefit payments.
For new claims, complete the claim set up including the initial benefit calculation.
For maintenance of long-term disability claims, request and assess medical updates and follow up as required.
Other duties as required including data verification and other resolving system discrepancies
What you will bring
Excellent analytical skills
Demonstrated organizational and time management skills;
Excellent oral and written communication skills;
Team player with demonstrated customer service skills;
Proficient in using Microsoft (Outlook, Word, Excel) and possess the aptitude for learning additional industry-related software;
Ability to remain flexible, work as part of a team as well as independently
As this position is posted in several locations, we specify that bilingualism (fluent in French, English, both oral and written) is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.
Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website
The base salary for this position is between $34,200.00 - $51,300.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Canada Life serves?the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.?
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee?has the opportunity to?reach their potential.?
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life?would like to thank all applicants, however only those who qualify for an interview will be contacted.
LI-Hybrid
