Job title:
Seasonal Inventory Controller (Internal Only)
Department(s):
Unspecified, Distribution/Digital/Goods-In
Terms of employment:
Full-Time, Hourly, Contract
Reports to:
Department/Warehouse Manager
Rate:
$25.25/hour
Location:
Etobicoke, ON
Application deadline:
12:00pm EST on Tuesday, August 12, 2025
The Role: Seasonal Distribution/Digital Inventory Controller
Availability: Full-time with an ability to work mornings, afternoons, and occasional overtime, holidays and weekends.
Reporting to the Room Manager, the Inventory Controller is responsible for maintaining all incoming and outgoing inventory for the department. This includes the request of raw materials, produce as well as sundries required by the Compounders and Production Assistants to produce Lush products. In the process, Inventory Controllers ensure that their rooms have all products they require on hand and do so while keeping costs as low as possible and within room specific budgets. As an Inventory Controller, you bring Lush’s Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.
What you do (Responsibilities):
Maintain accurate and up-to-date inventory for the department
Work with Purchase Order and Transfer Order receivers to ensure lines are received and discrepancies are fixed and reported
Ensure purchase orders and transfer orders are shipped correctly
Able to fix inventory using hand held scanners/AX
Coach and train staff in relation to inventory best practices within the department
Compile and publish inventory reports
Manage inventory organization and labelling systems
Partner with leadership to manage control measures to ensure mistakes, inaccuracies and discrepancies are addressed and resolved
Oversee regular inventory cycle counts to ensure accuracy
Execute year-end count; work alongside auditors to answer questions and facilitate audit
Able to work collaboratively with other departments and other areas of the business
Accurate and timely product write-off (withdrawn, expired, discontinued, etc.) following established SOPs for DAX coding and collaborating with forecasting and donations teams where possible
Oversee FIFO best practices with on-hand inventory
Ensuring handling and storage compliance for organic products and assisting with auditing process
Working with Operations teams on determining suitable picking homes for picking efficiency and accuracy
Distro/Goods-In Specific Responsibilities:
Monitor and re-call inventory stock and execute 3rd party logistics as required
Maintain storage of and arrange pick-ups for black pot program
Collaborate with other teams (production rooms, demand planning, item setup, systems) to resolve inventory issues
Support the shipping of TDG for Ground, Air, and Ocean orders
Digital-Specific Responsibilities:
Order CA and QC labels
Daily monitor of sales orders to support effective creation of prep lists
Monitor the inventory of samples and perfumes, coordinating with Distro when needed
Support with fulfilling and sending out PR orders
Support with the shipping of TDG for Ground and Air orders
Receive Transfer Orders from Distro
Work with demand forecast and arranging the stock
Monitor the sales orders from AX and OMS to ensure inventory accuracy
Collaborate with Order Desk and the Distro team to get stock information on Oversold and Out of Stock (OOS) items
Provide feedback to manufacturing rooms as required regarding potential quality concerns
Set and review pick locations min and max
Support with UA testing of OMS/WMS inventory tools
Who you are (Qualifications):
Required:
Current Lush employee
Familiar with ERP/MRP systems such as AX/OMS
Flexibility within the Distribution, Digital and Manufacturing businesses as required
Able to do physical work for 8-hour shifts, on your feet and lift 50 pounds
Capable of physical activities such as standing for long durations, bending down, pulling and pushing
Knowledgeable of inventory best practices
Able to compile basic reports for analysis
Able to investigate and problem solve solutions to variances
Excellent interpersonal, organizational and time management skills
Able to assess situations and implement solutions
Confident with basic mathematics, ability to count, including addition and subtraction
Able to navigate email and MS Office suite and Google programs (i.e. Sheets, Chat, Meet)
Reliable, consistent attendance, punctual and dependable
Comfortable providing and receiving feedback
Commitment to abide by and oversee health & safety regulations (i.e. WHMIS label comprehension)
Commitment to abide by and oversee good quality and good manufacturing practices such as receiving and supporting good quality raw mats from suppliers, stock rotation
Comfortable with using MHE as required
Accustomed to working in a highly seasonal, high pressure production environment
Comfortable with reading, writing, and speaking English in order to communicate with peers and leadership on all platforms (i.e. in person, via email, via Google/Teams chat)
Preferred:
Has held at least 1 year in current role
Current employees of Distro/Goods-In/Digital
Understand how to ship and receive Purchase Orders and Transfer Orders
Able to perform advance level Excel functions
Previous experience as an Inventory Controller or Production Planner (seasonally or core)
Experience working in a team-oriented environment
Able to work mornings, afternoons, overtime, weekends and holidays as required
Certified in TDG practices for ground, air, and ocean shipments
Valid BT/Walkie Certification
How to Apply: Submit application found on the Colleague Center Internal Job Board
Need help? Email us: torontojobs@lush.com
Only select applicants will be considered for this opportunity based on our selection criteria
The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. We welcome diverse candidates to our recruitment process. Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known.
Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.
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Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.
Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.
