Job Summary Job Description What is the opportunity? As the Manager, Business Performance Management you will support the enablement of critical business strategies and work alongside a data-oriented team that designs, builds and delivers reusable data assets and dashboards, and provides objective, timely and value-added insights to our strategic stakeholders across all Commercial Operations pillars. You will support the coordination for multiple stakeholders, driving collaboration and ensuring timeline completion of review cycles. You will support in the end-to-end execution of critical reporting deliverables for Commercial Operations Quarterly Business Review (QBR) and build ad hoc reporting and frameworks as required. What will you do? Support Commercial Operations wide performance management frameworks that align to business segment strategy, Commercial Operations and our broader PCO ambitions. Prepare executive level materials including Quarterly Business Review (QBR) and operational metrics visualizations for senior level consumption Facilitate collaboration and feedback across departments and SMEs to gather inputs and align on reporting objectives Support inquiries related to reporting deliverables and performance metrics Identify trends, variances and key themes to support decision-making and strategic discussions Drive improvement to the reporting lifecycle, identifying opportunities to streamline processes and enhance quality What do you need? Must-have Strong ability to collect, analyze and interpret large complex data sets to find patterns and draw actionable conclusions Strategic thinking and the ability to align metrics to strategic objectives to measure progress against business outcomes Proficiency with data visualization and reporting tools like Tableau, Excel, and Power BI Demonstrated ability in written and oral communication skills along with strong presentation skills. Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously Proficient in PowerPoint and creating executive level presentations Nice-to-have Experience in Commercial Operations / Operational Data & Systems Experience with Agile Job Skills Adaptability, Business Appraisals, Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Process Management Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2025-05-23 Application Deadline: 2025-08-15 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
