Job Description: About Us Qualifacts is a leading provider of behavioral health, rehabilitative and human services software and SaaS solutions for clinical productivity, reporting, billing, and business intelligence for the health care industry. Our comprehensive portfolio spans to serve both patients and providers of care. Get to know us at www.qualifacts.com. Role Requirements Previous experience working with software solutions and promoting its quality, ideally in an Agile environment Basic understanding of the Software Development Life Cycles (SDLCs) Verbal and written communication skills; especially when verbally communicating and writing defects in a language that audiences of different backgrounds can understand Troubleshooting and root cause analysis skills Strong attention to detail Can work independently and also collaborate well with other team members remotely Effectively able to work in a faced paced environment Documentation writing skills Comfortable taking quality ownership and contributing to preventing problems Role Responsibilities Regularly create and update test scenarios/cases Review software requirements & designs to identify user flow gaps, and opportunities for software quality improvement Identify and clearly report on defects and unintentional software behaviour Perform manual testing for our web and mobile applications Perform isolation testing and conduct root cause analysis for our web and mobile applications as needed Meet deadlines and have all required testing activities complete prior to release Employ various testing techniques when needed (API, performance, accessibility, localization testing) Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For more than 20 years, Qualifacts has delivered thoughtful innovation, technology, support, and services to the behavioral health and human services market. Most recently, Qualifacts has been on a mission to expand its portfolio to support the patient continuum, from the initial appointment request to final billing and reporting, and everything in between. Qualifacts has headquarters in Nashville and Tampa with employees across the globe, many with strong healthcare and clinical backgrounds to help bring you the best solutions possible.
