Our Purpose
At Xero, we’re here to help you supercharge your business. We do this by
automating routine tasks, surfacing actionable insights and connecting
businesses with the right data, advisors and apps. When that happens, we’re not
only making life better for small business, we’ll be building a stronger economy
that can change the world.
About The Team
The AI Products group exists to collaboratively build products that use AI and
ML to reduce toil and deliver the right insight at the right time. Working
within the Data & Science team, you will join a diverse, globally distributed
team of scientists, engineers, product managers, and analysts who help Xero turn
data into beautiful, insightful products.
ML engineers design and build the infrastructure and services that power AI
products that serve millions of customers every day. They also work closely with
Applied Scientists through the research and development process to create
harnesses and interfaces to safely take models from research to production
environments. As a Senior ML Engineer, you will lead delivery programs that push
the boundaries of what's possible with today's technology.
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About The Role
- Lead the design of our AI research and production infrastructure and
services, ensuring that our services scale while preserving flexibility for
research teams
- Own our strategy for managing the growth rate of technical debt and costs
across our stack
- Make sure we're solving the right problems with the right methods
- Share knowledge with colleagues and lift the bar for the AI Products team
- Mentor and develop members of your team, increasing our capability to build
and operate intelligent, data-driven products and services in our core
customer offerings
- Work with teams across Xero to improve the quality and usability of data
What you will bring with you
- Strong coding and system design skills in Python or another language used in
web scale data and AI applications.
- SQL proficiency with a strong grasp of distributed processing principles,
including data and machine learning (e.g. Spark, Dask).
- Exceptional written and verbal communication skills, enabling effective
explanation of technical concepts to both technical and business audiences.
- Proven ability to establish practical standards and mentor junior machine
learning engineers.
- Eagerness to learn and apply emerging Large Language Model (LLM) technologies
to product innovation.
- Experience with established AI frameworks (e.g., MLFlow, Tensorflow,
PyTorch), data orchestration tools (e.g., Airflow, Prefect), and an
understanding of how to manage distributed data processing workloads (e.g.,
AWS EMR) are highly valued.
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Why Xero?
Diversity of people brings diversity of thought, and we like that. Our
human-first culture of respect, fairness, and inclusion is what helps Xeros
thrive and work and beyond, and that includes our candidates. Research has shown
that women and underrepresented groups are less likely to apply to jobs unless
they meet every single competency or experience, but you could be just the right
person for this role. If you are excited about working at Xero, but your past
experience doesn't align perfectly, we encourage you to apply anyway.
Offering very generous paid leave to use however you’d like (plus statutory
holidays!), dedicated paid leave to care for your physical and mental wellbeing
as well as an Employee Assistance Program to access mental health care for you
and your family, health insurance and dental reimbursement with vision
allowances, a healthcare spending account, fertility and family forming
financial support, wellbeing and sports programmes, employee resource groups, 26
weeks of parental leave for primary caregivers, an Employee Share Plan,
beautiful offices with shared meals, flexible working, career development, and
many other benefits that reflect our human value, you’ll do the best work of
your life at Xero.
