Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Talent Acquisition Overview: We're seeking an experienced, highly motivated Senior Talent Acquisition Specialist to join a collaborative recruiting team where you will play a critical part in supporting the growth of our Services organization. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. This is an individual contributor position that will manage full lifecycle recruitment efforts for requisitions across select teams within the Services organization, including Advisors & Consulting Services and Customer Success. You will be a strategic talent advisor, attracting, engaging, assessing, and closing top talent across the US and Canada. You'll partner with our sourcing and recruitment marketing teams, HR Business Partners, and business leaders to hire mission-critical individuals who drive our business forward. Role: • Own and execute full-cycle recruitment, from intake to offer, ensuring a seamless candidate and hiring manager experience • Build strong partnerships with Services and TA colleagues and leadership to understand talent needs and develop tailored hiring strategies • Develop and manage direct sourcing plans and talent pipelines for critical and recurring roles, leveraging market intelligence and recruitment tools • Conduct candidate outreach and screening, serving as the primary point of contact throughout the recruitment process • Provide strategic guidance to hiring managers on talent trends, competitive insights, and best practices to drive effective hiring decisions • Ensure compliance with Mastercard’s TA processes, systems, and documentation standards • Contribute to special projects and initiatives that enhance recruitment effectiveness • Stay current on industry trends and continuously evolve sourcing and hiring strategies All About You: • Proven success in full-cycle recruitment, ideally within a matrixed, global organization • Experience hiring for roles such as Management Consultants and Customer Success Managers is preferred • Strong ability to advise and influence stakeholders at all levels, with a consultative and data-informed approach • Skilled in sourcing through platforms like LinkedIn and CRM tools; familiarity with Workday ATS is a plus • Results-driven, adaptable, and comfortable navigating ambiguity with a high sense of urgency in a fast-paced, dynamic environment • High business acumen and a collaborative mindset • Proficient in Microsoft Office, especially Excel and PowerPoint Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.
