GWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing diversity.
We’re looking for someone eager to tackle new challenges with a detail-oriented approach. If you’re passionate about strategically developing creative solutions and delivering excellent customer service, apply today!
Responsibilities
People Management + Customer Service
Motivate and develop site staff, managing performance to established standards
Set and monitor performance and quality targets for site staff
Maintain an orderly office area, including proper filing of all hard and soft copy documentation and correspondence
Responsible for maintaining a high level of resident satisfaction through excellent customer service and communication
Finance + Budgeting
Complete required operating and financial reporting including detailed monthly property reports and variance analysis
Assist the Director and Project Managers with preparation of capital budgets including the development of 5-year capital plans for each site
Administration and Reporting
Develop and remit quarterly re-forecasts and annual budgets according to established timelines
Review apartments at turnover and prepare a scope of work consistent with established renovation standards
Ensure compliance with all legislation, including (but not limited to): Residential Tenancies Act, Labor Relations Act, Fire Code, Occupational Health and Safety Act and Risk Management
Operations
Operate properties in accordance with GWLRA Policies and Procedures and expectations of the approved annual budgets.
Authorize Work Orders and Purchase Orders to approved limits while being cognizant of year-to-date expenditure and approved annual budgets.
Ensure the timely collection of rent; initiate follow-up where payments are not made and initiate and attend to legal and collection as required.
Review and approve invoices according to standard policies and procedures. Review and approve new leases according to established approval criteria
Continually review and ensuring revenues are optimized in the competitive environment
Ensure preventative maintenance is scheduled and completed
Collaborate with the leasing team to ensure suites and move ins are completed as required
Qualifications
2+ years of experience as a Multi-Residential Property Manager with direct reports
5+ years of Multi-Residential property management experience
Experience administering, developing, and managing a variety of capital and operational budgets
Exceptional interpersonal skills
Strong command of MS Word, Excel, and PowerPoint
Experience with Yardi property management systems considered an asset.
Vehicle required, valid driver’s license
Bilingual French and English
WHAT WE OFFER
3 weeks of vacation per year
3 paid personal days per year
Half-day every Friday before a long weekend
Eligible to participate in our annual performance based bonus program
A comprehensive health benefits plan that supports you and your family
Up to $2,000 annual education allowance
Up to $5,000 annual mental health coverage
A friendly, welcoming, and supportive culture
Many social and team events!
Our Business
Learn more about our commercial and residential businesses, our values, and careers at GWLRA.
Our Commitment to Diversity
GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.
