About Us
At the Calgary Drop-In and Rehab Centre (the DI), we are dedicated to serving our community with kindness. Our mission – to work with community to end homelessness, one person at a time – goes beyond providing immediate support; we strive to create an environment where individuals can regain their confidence and rebuild their lives.
We are more than an emergency shelter.
Our dedicated team of staff and volunteers work tirelessly to ensure that everyone who walks through our doors feels welcomed, respected, and valued. What sets us apart is our holistic approach to support. We offer not only safe and comfortable accommodation and meals but also access to essential resources such as health and recovery services, and housing supports.
All of our programs, including emergency shelter, are low-barrier, trauma-informed, housing-focused, and recovery-oriented, aimed at supporting Calgary’s most vulnerable citizens. And our doors are always open.
Department:
Accounting/Finance
Job Category:
Salary
Reports To:
Director of Finance
Position Type:
Full Time
Direct Reports:
TBD
Schedule:
5 days on and 2 days off
Indirect Reports:
TBD
Location:
Main Building
Position Summary
We are seeking a highly skilled and experienced Controller to lead our accounting operations and support the strategic financial goals of the organization. Reporting directly to the Director of Finance, the Controller will oversee all aspects of financial management, including accounting, internal controls, grant and contract compliance, audit coordination, and team leadership. This role is critical in ensuring the accuracy, integrity, and timeliness of financial reporting and compliance.
Time Commitment
40 hours per week, Monday to Friday. Some unusual hours may be required from time to time as the need arises. Schedule may be altered at the discretion of management.
Job Duties and Responsibilities
Financial Operations & Reporting
Oversee day-to-day accounting functions including Accounts Payable (A/P), Accounts Receivable (A/R), journal entries, and general ledger (GL) close.
Manage the monthly, quarterly, and annual financial reporting processes.
Facilitate full month-end and year-end close procedures.
Provide guidance to junior team members in the preparation and filing of annual Charity Return (T3010), quarterly GST returns, AGLC annual report, and other compliance reports as necessary
Respond to financial inquiries from the Director of Finance and other senior leaders.
Grants & Contract Management
Manage grants and contracts including budget setup, expense monitoring, and compliance reporting.
Ensure timely and accurate reporting to donors, funders, and grantors.
Maintain contract documentation and reporting schedules.
Internal Controls & Compliance
Develop, implement, and monitor internal control policies and procedures.
Ensure consistent application of financial controls across the organization.
Maintain accurate documentation and ensure cross-training within the team.
Audit & External Reporting
Act as the primary liaison with external auditors, while providing guidance and direction to junior team members in completing audit requirements
Prepare audit schedules, reports, and documentation for annual and program-specific audits.
Address auditor inquiries and ensure a smooth audit process.
Team Leadership & Development
Supervise and mentor accounting staff, fostering a high-performance culture.
Coordinate team schedules, availability, and time-off planning.
Provide training and professional development opportunities to junior staff.
Support team growth through coaching and performance management.
Process Improvement & Systems
Lead the development and implementation of new financial systems, processes, and procedures. This will involve working with other members of the Finance team to assess the processes and procedures in place and provide recommendations for improvements as necessary
Enhance reporting capabilities and operational efficiency to support organizational growth.
Manage and implement finance projects to enhance and improve process and systems.
Payroll Support
Assist in payroll processing by auditing and validating payroll registries prior to EFT submission.
Other Duties
Perform other related duties as assigned by the Director of Finance
Required Competencies and Qualifications
CPA designation or equivalent required.
Bachelor’s degree in Accounting, Finance, or related field
Minimum of 5 years of progressive accounting experience, with at least 2 years in leadership/supervisory role.
Satisfactory Criminal Record and Vulnerable Sector Check – dated within the last 6 months. Copy required.
Strong knowledge of GAAP, Accounting for Non-Profit, and Non-Profit financial management.
Experience with grant and contract compliance and reporting.
Proficiency in accounting software and Microsoft Office Suite.
Excellent analytical, organizational, and communication skills.
Demonstrated ability to lead and develop a high-performing team.
A genuine commitment to the mission, vision, values, and work of the agency.
Working Conditions
The individuals we serve are experiencing homelessness or precarious housing and may also be facing substance use disorders and/or mental or physical health challenges. Many have a history of significant trauma.These experiences can influence their interactions with both staff and one another. By recognizing these behaviors as responses to past experiences, we are able to engage with our guests in a manner that is empathetic and respectful.
This role may involve high-stress situations that require resilience, compassion, and composure. At the DI we are deeply committed to the well-being of our staff, implementing policies and providing resources that support both physical and psychological safety, as well as mental health. We address the immediate challenges faced by our team to provide the highest level of support as well as the cumulative impacts of this vital work. By prioritizing staff well-being, we empower our team to provide the highest level of support to those in need, fostering a culture of care and understanding throughout our organization.
While the work is demanding and requires a strong commitment, those who are drawn to this field often find it to be one of the most impactful and rewarding careers they can pursue. It’s about making a difference – one person at a time.
Although the DI is a smoke-free work environment, there may be occasional exposure to secondhand smoke from designated smoking areas nearby.
Why the DI?
The DI aims to be an "Employer of Choice" and affords each employee an opportunity to help make a real difference in our community, and more importantly in the lives of those who rely on our services. We take great care in hiring the right people who fit, and who share our outlook on the value of people. We believe in living our values in every work we speak and in every action we take, and we want people who share this commitment.
Our Culture
Our values form the cornerstone of our culture:
RESPECT: Our actions honour the rights, differences, and dignity of others
COMMUNITY: Through collaborative partnerships, we work together as a team, building inclusive communities
KINDNESS: We accept each person’s uniqueness with compassion and empathy
WELLNESS: We promote, provide and support holistic wellbeing
ACCOUNTABILITY: We operate with transparency and integrity in both our relationships and our commitments.
What we Offer
Staff at the DI enjoy competitive compensation packages, including employer-paid benefits depending on role and employment type.
Some of the employer-paid group benefits include:
Vacation days
Sick days
Wellness days
Extended Health & Dental coverage
Employer Matching RRSP Program
Homewood EFAP
Life Insurance and Accidental Death & Dismemberment (AD&D)
Employees will be enrolled in Long-Term Disability and Critical Illness insurance, paid for by the employee. This is mandatory and may not be opted out of.
Benefits are based on employment type and usually available on the 1st of the month following your start date. If you are successful in obtaining employment with the DI, Human Resources will discuss your eligibility for benefits with you.
Vulnerable Sector Check
A satisfactory vulnerable sector clearance is require prior to resumption at the DI.
Alberta Living Wage Employer
The DI is an Alberta Living Wage Employer. This means we are committed to paying our employees a living wage that allows them to meet their basic needs and participate in their communities. A living wage is different from minimum wage in that minimum wage is mandatory and the same throughout the province while a living wage reflects what people need to cover the actual costs of living in their communities. Payment of a living wage is a voluntary commitment from employers to go beyond the minimum. Visit https://livingwagealberta.ca/living-wage/ to learn more about the living wage.
The DI is an equal employment opportunity employer. We are committed to and support equal employment opportunity for all individuals without regard to race, religion, color, national or ethnic origin, gender, age, sexual orientation, gender identity, disability, or veteran status.
If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email to hr@thedi.ca.
