Motivating others is what motivates you There’s always that one person in a group who knows how to keep everyone moving and motivated. They’re confident, calm in the midst of chaos and able to keep the team on track. We’re hoping that person is you! We’re looking for a Claims Supervisor to lead our Litigated Bodily Injury team. What moves you You’re a spirited and experienced professional who knows how to keep your team motivated and on track. You embrace being a mentor and enjoy sharing your knowledge and experience to help others grow. When it comes to keeping yourself and others organized, you always have a plan and a backup plan. You use your excellent communication skills to get your point across in a way everyone understands. What you’ll do Provide training and development for bodily injury claim adjusters. Review files and provide settlement authority. Monitor monthly reports for reserving accuracy and audit files as required. Stay current on industry trends and case law. Maintain workflow, production and performance expectations. Ensure claims handling practices provide fair outcomes and adhere to legislative and regulatory requirements. Promote excellent member service and support customer concerns in a timely manner. Adhere to claims policy procedures and injury guidelines. Champion innovative ways to maintain and improve employee engagement. Foster positive partnerships and collaboration with our injury managers and supervisors, legal counsel, experts, industry peers and other AMA business units. Enroll in AMA leadership educational programs and work towards insurance industry educational designations. What you’ve done You have or are working towards your CIP or FCIP Designation from the Insurance Institute of Canada. You’re no newbie with at least 10 years of experience handling bodily injury and liability files. Strong knowledge of litigation procedures and file handling is essential. You’re experienced in coaching and mentoring others. Bonus points if you have supervisory experience in an injury claims environment. What you’ll get A competitive salary with customizable benefits and an outstanding Retirement Savings Program. Great discounts on AMA services including memberships, insurance, travel and more. A work environment that prioritizes learning opportunities and career development, with dedicated learning time. Paid vacation and other paid time off including a Volunteer Day and a flexible “Me Day”. We’re Albertans protecting Albertans, and by joining our locally-based insurance company, you’ll be helping your neighbours protect what matters most. - WORK MODEL: Hybrid - We thank all applicants for their interest; however, only those selected for an interview will be contacted. AMA is a membership organization representing a million Albertans across the province. We offer roadside assistance, travel, registries, insurance, driver education, a member rewards program, community events and more. But we’re more than our products and services; we’re about a shared commitment to what we call TYLF—Treat You Like Friends and Family. If you’re looking for an inspiring career in a workplace where every exchange comes from a place of genuine care and connection, you’re our kind of people! We offer accommodations for all applicants with disabilities in all stages of the recruitment process. If you require an accommodation, please advise your Talent Scout during your job application, and we will work with you to meet your unique needs.
