Cority is the global enterprise EHS software provider creating industry-leading
technology to empower those who transform the way the world works.
For over 35 years, Cority has been powered by the spirit of innovation, deep
domain expertise, and a commitment to integrity that enables higher levels of
operational and sustainable performance with the most comprehensive,
human-centered, and secure SaaS platform to help workers and businesses thrive
in 100 countries around the world.
The company enjoys the industry’s highest levels of client satisfaction and has
received many awards for its strong employee culture and outstanding business
performance. To learn more, visit www.cority.com [http://www.cority.com/].
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PRIMARY RESPONSIBILITIES
- Act as the primary technical liaison between Cority Client Service
Consultants and clients during a project. This includes but is not limited to
project meetings where technical discussions regarding database conversion
(data mapping development and support to programming for SQL Script writing),
review of client legacy systems for integration to Cority via proprietary web
service tools, advanced security configuration, defining workflow logic
through business rule and advanced report development.
- Liaise with product/programming and consulting team to expedite resolution of
high priority issues identified during the implementation ensuring client
satisfaction and delivery of resolved technical issues or new enhancements
required for a client’s Go Live. Gather technical information to provide
context around technical troubleshooting that may be required during an
implementation. Track and maintain bugs/findings during the implementation
using JIRA.
- Assist in client business process review sessions (on-site or remote),
provide support for any in-scope technical requirements, and assist in
development of any project documentation
- Provide Technical Subject Matter Expertise for implementing the Cority
application to meet client requirements regarding application authentication
(SSO, LDAP, LDAPS, MFA), Data Clean-up tasks for historical data (Web Service
tools or SQL Scripts), integrations between client and Cority systems (Web
Service Tools (using SOAP / REST API’s), SQL Scripts with FTP / SFTP),
understanding of HL7 file format and MIRTH Connect middle wear and any other
in-scope technical tasks required for a successful implementation. Establish,
in conjunction with the lead Client Service -=Consultant and the client, a
plan for management of the project implementation including intervention
where timeline milestones are being delayed or missed.
- Define and document technical requirements in the form of Change Requests
(Change Control Documentation) when applicable. Provide experience to clients
and support development of test cases and validate changes in software
through design reviews to confirm software changes meet client expectations
and requirements. Where necessary validate the specifications with the
programming and product team.
- Conduct System Administrator and advanced Business Intelligence Reporting
training sessions for client system administrators and other technical leads.
- Provide application enhancement suggestions to Product Management for the
core product by means of in-depth business / technical needs analysis from
the client and assessing viability of use for other Cority clients.
EDUCATION:
- A graduate of a university program in occupational health & safety,
industrial hygiene, business administration or computer science or a related
program with equivalent work experience. Industry experience in the field of
Sustainability or EHSQ is highly recommended. Experience with the Cority
software is desired.
EXPERIENCE:
- Working Knowledge of technical tools such as Relational Database Management
Tools (SQL or Oracle), Web Service Utilities (using SOAP or REST API’s), SSO
Platforms (ADFS, Shibboleth, Ping Federate, etc).
- Working knowledge with Java Script, PowerShell, Visual Basic for Applications
(VBA).
- Experience with MIRTH or other middleware tools for converting CSV to HL7 is
a strong asset.
- Must have strong Organizational and Time Management skills.
- Must be able to understand and communicate the role of technology in the
delivery Of a SaaS based solutions.
- Must have a knowledge of system development life cycles (SDLC)
- Must have the ability to work independently as well as with a team.
- Must have excellent interpersonal and communications skills.
- An ability to mentor team members and resolve conflicts considered a strong
asset.
- Ability to speak Spanish and/or French is desired, but not required.
- May be required to Travel.
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WHAT’S IN IT FOR YOU?
· An opportunity to work in a values-driven, performance oriented, dynamic
and growth focused culture
· We support a remote working environment with a one-time home office
allowance and subsidized monthly internet allowance
· Competitive health benefits, dental plans, and retirement savings plan
(RRSP, 401K plan etc.)
· Annual fitness allowance
· Mental health support provided through access to Calm Premium meditation
app and access to Talkspace
· Access to Udemy, internal training programs, annual training allowance
and certifications, if applicable, and High Talent Programs
Cority is committed to a diverse and inclusive work environment. Cority is an
equal opportunity employer and does not discriminate based on race, nationality,
gender, gender identity, sexual orientation, protected veteran status, age,
disability or any other legally protected status. For applicants who would like
to request for accommodation please send an email to hr@cority.com.
