As a systems and infrastructure development, operations and maintenance programmer analyst you participate in IT efficiency and quality by analyzing, designing, configuring, developing, maintaining and upgrading software products in accordance with the organization’s requirements. Your skills in technology and your ability to anticipate innovation actively help develop, standardize and roll out large-scale IT systems, programs and applications with a major impact on the organization. You analyze client and partner requirements and you recommend team-specific technological or software solutions. You plan, prioritize and coordinate work to stay on schedule and meet objectives. Your initiatives require innovation and in-depth, extensive knowledge of your line of work. You resolve issues that have a very high degree of operational and conceptual complexity requiring analysis and a comprehensive, in-depth understanding of the business and the organization. Coordination is critical, so you frequently interact with different stakeholders working in other fields. Interpersonal savvy is therefore essential. You serve as an expert advisor and subject matter expert, as well as a go to person and coach for senior management or other decision-making bodies. More specifically, you will be required to: Advise teams on using technology to develop business solutions and help them make changes in order to improve delivery velocity Develop highly complex execution strategies, analyze, design and document business products and solutions Analyze and develop software products (design, code, automate and run tests), while applying development, data and security best practices Establish and draft development methods and design patterns, procedures and IT choices Lead documentation writing teams that will prepare and deliver training to peers and users Cocreate with business partners and architects to get a complete understanding of business intentions and objectives to standardize solutions accordingly Actively look for system optimization opportunities while taking into consideration possible impacts Analyze, diagnose, follow up on and resolve highly complex operational and conceptual problems during major incidents Represent teams in dealings with executive management, partners and outside organizations What we offer Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria. What you bring to the table Bachelor's degree in a related field A minimum of eight years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required Interpersonal Savvy, Strategic mindset #LI-Hybrid Trade Union (If applicable) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Information technology (FG) Unposting Date 2025-09-3 Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first. The jobs you found aren’t the right fit? Introduce yourself: we want to know you!