At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry. Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs. At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, comprehensive and competitive benefits plan, a hybrid work model and flexible work arrangements. We prioritise learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving. Join FSRA and help us shape the future of regulation for generations to come! Job Description: Note - This is a temporary role for approximately 18 months Purpose of Position The Project Coordinator supports the successful day-to-day execution of the MCBS/FF Modernization Program, a large-scale, multi-year transformation initiative. This role is critical in enabling project flow, driving task follow-ups, and maintaining alignment across business, IT, and vendor teams. Acts as the connective tissue between stakeholders to ensure seamless coordination across multiple workstreams in a dynamic and fast-paced environment. Key Responsibilities Coordination & Tracking: Support the ongoing coordination of tasks, timelines, and milestones across business and technical workstreams to ensure deliverables, milestones are defined and on track throughout the various stages of the project. Produces a variety of project confidential reports, spreadsheets, and briefing materials to support the MCBS Project. Track progress against program schedules, monitor deliverables, and escalate risks or issues as needed. Maintain and update RAID logs (Risks, Assumptions, Issues, Dependencies) and key documentation in SharePoint and Teams. Meeting & Communication Support: Facilitate meetings, workshops, and stakeholder sessions by preparing materials, capturing meeting minutes, and documenting decisions and action items. Support project reporting and monitoring including assisting in the development of dashboards, project status reports for program-level and executive-level updates Maintain project management calendars for fulfilling goals and objectives. Ensure timely and clear communication across all levels of the program Synthesize meeting minutes into a cohesive and engaging narrative that highlights key themes, decisions, and next steps Cross-Team Collaboration: Act as a liaison between business leads, IT teams, and vendors to ensure alignment on tasks, scope, and deadlines. Support User Acceptance testing (UAT), training coordination, and deployment readiness activities across stakeholders. Foster collaboration and transparency across diverse teams and workstreams. Project team values: Brings curiosity, problem solving, holistic thinking, passion and ownership mentality. Administrative & Reporting Support: Provides project administration support, such as documenting and following up on important actions and decisions from meetings, preparing necessary presentation materials for meetings. Maintain up-to-date program plans, calendars, and communications. Follow up on action items to ensure timely closure and support issue resolution. Help standardize documentation practices, ensure clean file storage, and enable knowledge sharing across workstreams. Qualifications: Completion of postsecondary education – or a combination of education, training and experience deemed equivalent. 2–5 years of experience in a project coordination or PMO support role, ideally within a government or enterprise environment with proven expertise in prioritizing and managing competing priorities and deadlines. Knowledge of project management principles and best practices to support the PMO in providing oversight of all the organization’s projects. Strong organizational and tracking skills, with an eye for detail and a proactive approach to keeping workstreams aligned. Coordination skills to ensure that all parties are on track with project requirements, deadlines, and schedules. Strong written communication skills and detail-oriented to monitor multi-project activities and prepare dashboards, statistics, etc. by gathering, analyzing and summarizing relevant information. Proficiency in developing successful relationships with project leads to gather information needed to monitor project timelines and expenditures, etc. Demonstrated ability to take initiative, solve problems, and ask critical questions to move tasks forward. Exhibits confidentiality, discretion and superior judgement regarding all matters conducted in the MCBS Project and safeguards the confidentiality of projects, files and records. Strong written and verbal communication skills to document meetings and liaise with stakeholders. Experience with, project management software tools, methodologies, and best practices to effectively track/monitor status of projects; Familiarity with tools like MS Project, Excel, PowerPoint, SharePoint, Teams, and RAID logs. Expected to handle multiple priorities, demonstrate proficiency in project management tools, and contribute to budgeting and reporting. Ability to prepare and interpret flowcharts, schedules and step-by-step action plans. Proven ability to creatively problem-solve when issues arise in the progress of projects. Ability to work effectively both independently and as part of a team. Strong organizational instincts, a solutions-oriented mindset, and a track record of asking the right questions to bring operational diligence and strategic thinking to project coordination role. A curious, collaborative mindset with the ability to challenge assumptions and support delivery momentum. Preferred: CAPM or PMP certification (or in progress). System Integrator experience is an asset. Experience coordinating cross-functional projects in the public sector or regulated industries. Familiarity with Microsoft Project, JIRA, or similar project tracking tools. Exposure to government reporting standards, audit readiness, or procurement documentation. Please note that this position will close at 11:59PM on September 4, 2025 Job Posting End Date: 09/04/2025 Job postings close at 11:59pm on the date noted. Compensation Grade: Grade 04-AMAPCEO Compensation Range: $71,563.00 - $100,052.00 Bargaining Unit: AMAPCEO Job Code: Job Code: 4A001F Employment Type: Fixed Term (Fixed Term) Scheduled Weekly Hours: 36.25 FSRA is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Accommodation is available under the Ontario Human Rights Code. NOTE: ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED The Financial Services Regulatory Authority of Ontario (FSRA) is a dynamic, innovative, independent and self-funded regulator of financial services and pensions. The organization promotes strong financial services and pension sectors while protecting the public interest. FSRA has responsibility for regulating property and casualty insurance (including auto insurance rates); life and health insurance; credit unions and caisses populaires; loan and trust companies; mortgage brokers; health service providers (related to auto insurance); and pension plans. We are building an agile, forward-thinking and collaborative culture, and FSRA is committed to encouraging innovation and competition, and promoting market integrity and stability. Joining FSRA is an exciting opportunity to help shape the regulator of the future.
