Competition #2025-435-CCSupervisor, Seniors’ Supports (2025-435-CC)Employment
Type:Permanent Full-Time, Non-Bargaining Unit Work Hours:35 hours/week (M-F
9am-5pm)Work Setting:Hybrid – Opportunity to work remotely after orientation &
training periodSalary: $76,000 - $81,000Application Deadline:October 13, 2025 by
11:59 pm
Program Overview – Mental Health & Addictions, Community Care
The Social Work/Full Circle Psychogeriatric teams provide community-based case
management, supportive and/or clinical counselling to older persons (55+) with
mental health and/or substance use issues, cognitive issues (i.e. dementia),
frailty, and other psychogeriatric conditions related to the aging process.
The Supervisor role will include bringing expertise in concurrent disorders and
harm reduction to the team. This position will be responsible for providing
clinical supervision to registered professionals, staff supervision,
consultation, training, supporting annual program planning and evaluation,
compliance with relevant legislation and organizational policies and
representing the Social Work and Full Circle programs within the community, the
organization, and external committees and partnership. This position is further
responsible for monitoring, evaluating, and ensuring that the programs and
funder outcomes are met.
What You Will Do
- Provide clinical supervision and consultation support to Social Work and Full
Circle staff.
- Support program manager with recruitment, interviewing and retention of
staff.
- Develop and/or update program manuals and materials to ensure compliance with
organizational, funder-specific, and accreditation standards and
requirements.
- Update and maintain Social Work and Full Circle Sharepoint folders with
relevant resources and tools for the team
- Oversee compliance with documentation standards and provide training to staff
on client documentation
- Provide/organize orientation and training for new Social Work and Full Circle
staff.
- Provide/organize supervision for practicum students in the Social Work and
Full Circle programs.
- Maintain regular contact with relief/casual staff, providing supervision
support and clinical consultation.
- Be familiar with the policies and procedures and the site-specific emergency
procedures
- Provide timely crisis intervention support to staff and/or practicum students
- Monitor staff performance targets and data quality by regularly reviewing
documentation in client management systems and consulting with staff and
program manager
- Support manager with preparing statistical reports, program reports and
submissions.
- In collaboration with program manager, supervise and manage any performance
issues.
- Maintain healthy team dynamics through team building activities, overseeing
coverage arrangements for vacations/leaves, caseload review and other
supportive interventions
- Coordinate Albany Clinic drop-in and other community drop- ins as assigned
- Participate in ongoing training and education to maintain and enhance skills
in this role
- Participate in regular supervisory sessions and annual performance appraisals
with the program manager
- Oversee waitlist management ensuring seamless assignment of client referrals
- Lead team meetings when needed.
- Participate in unit management meetings for the purpose of ensuring
coordinated and integrative programming and resource sharing
- Represent the unit in internal/external committees/conferences/collaborations
as directed by program manager.
- In collaboration with program manager, ensure that the equity objectives and
community development policies of the organization are achieved within the
programs.
What You Bring to the Team
- Masters of Social Work (M.S.W.) or graduate degree in a relevant field.
- Registered Social Worker (R.S.W.) in good standing with the Ontario College
of Social Workers and Social Service Workers (OCSWSSW) and/or Member in good
standing with a Professional College in Ontario.
- 5+ years related experience in mental health, addictions, geriatrics and/or
social work. Demonstrated experience working with older adults and seniors
with mental health (including dementia) and/or substance use issues, chronic
health issues, cognitive impairment, and responsive behaviours is required.
- Minimum 3 years progressive leadership experience preferably in the Community
sector and unionized environment.
What Will Set You Apart
- Personal knowledge and lived experience of issues that affect communities and
populations served by WoodGreen is a strong asset.
- Experience and expertise to support older adult and seniors including
individuals who have significant mental health and/or addiction issues,
history of trauma, violence/abuse, dementia, cognitive impairments,
responsive behaviours, chronic physical health issues, etc.
- Strong ability in case management, system navigation, service planning,
implementation, and coordination, therapeutic or supportive counselling.
- Experience working effectively in a multi-disciplinary team or as a team
member in collaboration with other community professionals.
- Proven working knowledge of theories of addiction, evidence-based treatment
models and best practice approaches.
- Knowledge of and experience with a brief therapy modality, such as Narrative,
Solution-Focused, Cognitive-Behavioural Therapy), etc.
- Knowledge of issues affecting older adults/geriatric populations, mental
health, addictions, health sector, and community resources, policies,
legislation, programs, and other issues related to scope of practice and
social determinant of health.
- Solid understanding of the intersectionality of systemic barriers and social
determinants of health, including racism, discrimination, and oppression.
- Demonstrated experience in group facilitation (therapeutic and
psycho-social).
- Strong assessment, clinical and intervention skills.
- Effective oral, written communication skills and documentation skills.
- Effective interpersonal, crisis management, time management and
organizational skills.
- Proven ability to apply and practice Anti-Oppression, Anti-Racism,
Trauma-Informed and Harm Reduction principles, and strategies.
- Applied computer skills (MS word, excel, sharepoint, google docs) and ability
to use client information systems.
- Ability to communicate in a second language (Greek, Spanish, Bengali, Urdu,
Tamil, Farsi, Tagalog, Arabic, Mandarin, or Cantonese) is a strong asset.
WoodGreen is an equal opportunity employer. We are committed to providing an
inclusive and barrier-free selection process and work environment. If contacted
in relation to an employment opportunity, please advise our People & Culture
representatives at careers@woodgreen.org [\"http://careers@woodgreen.org\"] of
the accommodation measures required. Information received relating to
accommodation will be addressed confidentially.
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