Assistant Manager - Panatella Dental

123Dentist • Calgary • 1w ago

Assistant Manager / Senior Administrator Calgary, NW (Panorama Hills area) | Full-Time, 40 hrs/week

We are a large, established general practice serving Calgary’s NW communities for 15+ years. With 37 team members and 7-day availability, our office is structured, team-driven, and proud of a supportive, mentorship-based culture.

We are seeking a hands-on Assistant Manager / Administrator to work directly with our admin team (70% of weekly hours) while also supporting office management functions (30%). This role balances day-to-day leadership with administrative oversight.

WHAT YOU’LL DO

Team Leadership: Work alongside the admin team, supporting daily tasks while guiding efficiency, training, and accountability.
Operations Support: Assist the Office Manager in overseeing scheduling, reporting, staff coverage, and office productivity.
Patient Experience: Present treatment plans, manage patient flow, and assist with scheduling, collections, and insurance inquiries.
Hygiene & Treatment Oversight: Ensure accurate bookings, manage Recall Max processes, and support coordinators.
Event & Communication: Help organize staff events, CE, and internal communications.
Task Management: Handle assigned projects such as reporting, Dentrix/Recall Max follow-up, or marketing support.

WHAT WE’RE LOOKING FOR

Minimum 3+ years dental office experience (treatment coordinating experience is an asset).
Strong knowledge of dental administration, scheduling, and insurance.
Natural leader who is approachable, detail-oriented, and able to balance teamwork with accountability.
Comfortable in a structured, fast-paced environment.
Proficiency with Dentrix and RecallMax preferred.

HOURS & COMPENSATION

Full-time, 40 hrs/week.
Varying shifts of mornings (7:00 am) and evenings (until 8:00 pm) and shared weekends - open availability
In-office dental benefits, Health Spending Account, salary commensurate with experience.
Reports to Office Manager and Practice Owner.