Amazon Advertising operates at the intersection of eCommerce and advertising,
offering a rich array of digital advertising solutions with the goal of helping
consumers find and discover products and services. We help advertisers reach
global audiences via Amazon owned and operated sites (Amazon.com, IMDb.com),
millions of Fire TVs, Kindles, and Fire Tablets, and on high-quality sites
across the internet via the Amazon DSP. With a range of flexible pricing and
buying models, our advertising solutions help businesses build brand awareness,
increase product sales, and solidify brand loyalty. If you are interested in
joining a world-class advertising group with a relentless focus on the customer,
you’ve come to the right place.
Amazon Adapt is a program designed to offer coverage solutions for business gaps
which may occur due to extended leave (parental, medical) and unexpected account
transitions. Amazon Adapt deploys highly skilled, hyper-agile talent that
ensures customers can continue to invest in their partnerships with Amazon
Advertising, uninterrupted. The program ensures that the high bar for customer
service, strategic partnership, and revenue attainment is maintained during
these coverage gaps.
As a member of the Amazon Adapt team, you will have the opportunity to work on a
range of client businesses. This enables Adapt team members to experience
high-velocity exposure to teams across the organization and to clients across
different verticals. From day 1, Adapt team members must use their experience to
earn trust with multiple stakeholders and take command of a new leadership role
within a team. As a member of the Adapt team you will use your experience and
vast knowledge in an array of work scenarios that affect internal stakeholders
and clients. Adapt team members are decisive, knowledgeable, and use high
judgement. The Adapt role will give you a chance to Learn and be Curious and the
autonomy to own projects that will help you advance your career at Amazon. The
Adapt team prioritizes flexibility, and hires for both 40 and 30 hour work
weeks. If you are ready to make an immediate impact, embrace change, and
accelerate your career at Amazon, come join us!
Key job responsibilities
- You deliver revenue while managing complex advertiser goals and problems to
drive revenue
- You grow existing client revenues that may expand regionally
- Become an expert on Amazon solutions and adapt recommendations based on
advertiser needs
- You are able to solve ambiguous problems and identify and mitigate risks
before they become roadblocks
- You leverage your mastery of media and communications to develop annual brand
plans and campaign media plans
- You create and/or identify new insights based on multiple first-party and
third-party research.
- You educate customers based on customized insights
- You provide in-depth data analysis to develop actionable insights and
recommendations for future campaigns
- This is a client facing role and requires up to 20% domestic travel as needed
or 1x per month on average. Global travel may be required up to 2 times
annually.
A day in the life
As an Sales Account Manager on the Adapt team, you will work with internal
customers to create and execute advertising strategies while driving incremental
revenue. You will rotate across teams and verticals to cover open books of
business due to leaves of absence and use your experience and vast knowledge in
an array of work scenarios to drive value for internal stakeholders and clients.
You will consult the client to define goals and work backwards to develop a
curated advertising strategy to achieve it. You use complex, data-driven
insights to enrich advertisers' understanding of their campaigns, objectives and
even business. Internally you work closely with Sales, Creative, Product, and
other internal partner teams to drive advertiser success.
About the team
Adapt Rapid Response is a scaled business solution, providing support via a
task-based assignment queue. ARR's primary function is to protect all revenue
due to leave of absence (LOA) in Adapt’s established locales, preventing the
randomization of the core teams due to attrition or unexpected business growth.
Additionally, the team can be further optimized by pivoting to high priority
needs (tentpoles, seasonality shifts) or accelerate business with time-bound
initiatives (pitch sprints), as ARR is not traditionally bound to specific
accounts. While the ARR service model is a limited coverage solution, we are a
strategically focused team and we hold a high standard for the quality of work
we deliver. Basic Qualifications: • Bachelors’ degree in Economics, Marketing,
Advertising, Statistics, Engineering or Business; MBA is a plus
• 3+ years in digital advertising, client facing, consultative role working with
large, complex enterprise customers
• Experience owning relationships with decision makers
• Experience with annual brand and media planning
• Experience (technical and operational) with multiple domain areas of
programmatic advertising technologies (DSP, RTB, bid shading, machine learning
optimization, ad verification, ad tracking, ad attribution, bidding engines,
second-price vs first-price auctions, pixel and tag managers, cookies,
viewability, etc.)
• Experience analyzing data and best practices to assess performance drivers
• Experience creating processes and improving tools with measurable impact on
advertisers
• Ability to effectively present to and confidently communicate with
business-to-business (B2B) customers, including facilitating onboarding and
training, or presenting plans to customer leadership
• Proficient oral and written communication skills with ability to establish
credibility with technical and non-technical business owners
• Proven track record of delivering results (including revenue targets) and
significantly contributing to advertiser revenue growth
• Organizational skills including prioritizing, scheduling, time management, and
meeting deadlines
• Fluency in English and Spanish
Preferred Qualifications: • Experience analyzing data and best practices to
assess performance drivers
• Experience in e-commerce or online advertising
• Experience in omni-channel marketing, search engine marketing or search engine
optimization
• Experience in digital analytics and/or DMP, CDP
• Experience with APIs and technical integrations
• Experience with SQL databases (querying and analyzing)
• Experience with data visualization using Tableau, Quicksight, or similar tools
• Experience with Doubleclick (XSM, DFP), AdJuster or Salesforce
• Trilingual a plus
Amazon est un employeur garantissant l'égalité des chances et ne fait aucune
discrimination sur la base du statut d'ancien combattant protégé, d'un handicap
ou de tout autre statut protégé par la loi.
Notre culture inclusive permet aux Amazoniens d'offrir les meilleurs résultats à
nos clients. Si vous avez un handicap et que vous avez besoin de mesures
d'adaptation ou d'adaptation en milieu de travail pendant le processus de
candidature et d'embauche, y compris du soutien pour l'entrevue ou le processus
d'intégration, veuillez visiter
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] pour plus
d'informations. Si le pays ou la région dans lequel vous postulez ne figure pas
dans la liste, veuillez communiquer avec votre partenaire de recrutement.
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
