PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management.
Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as
approximately two-thirds of the Fortune 100, PagerDuty is essential for
delivering always-on digital experiences to modern businesses.
Join us. [https://careers.pagerduty.com/] At PagerDuty, you'll tackle complex
problems, collaborate with kind and ambitious people, and help build a more
equitable world—all in a flexible, award-winning workplace.
As the Global Campaign Manager at PagerDuty, you’ll own a critical customer
segment that drives toward our revenue goals. You'll develop integrated demand
generation campaigns that deliver pipeline and accelerate deals by collaborating
with many cross functional teams. We’re looking for an expert collaborator who's
customer-obsessed, excels at crafting buyer journeys, and uses analytics to fuel
continuous testing and innovation. This role balances strategic thinking with
tactical execution—building what's needed today while architecting for
tomorrow's growth.
KEY RESPONSIBILITIES:
Campaign Strategy & Execution
Develop and execute multi-channel campaigns targeting ITOps, DevOps, and
security teams globally. Activate cross-functional teams to ensure tight
alignment on objectives, messaging, and execution. You’ll directly manage lead
gen, webinar, and nurture channels for your campaign.
Customer-Centric Program Development
Research your customer segments to inform program strategy. Synthesize insights
from multiple sources to craft personalized experiences that engage individuals
and buying groups throughout their journey. Continuously evolve programs to
maximize pipeline generation and deal acceleration.
Pipeline Generation & Opportunity Acceleration
Own pipeline and ARR targets by ideating and troubleshooting across Marketing
tactics to reach and exceed goals. Monitor lead quality and gather feedback to
optimize programs, including working with Marketing Analytics for the right data
visibility. Partner with Sales to aid opportunity creation and acceleration.
Performance Analytics & Optimization
Start each day knowing your campaign's performance against quarterly targets.
Track, analyze, and optimize using marketing automation and attribution tools to
drive continuous improvement.
Portfolio Management
Build the optimal targeting and tactic mix for your campaigns to reach both
short term and long term goals. Use dynamic triggers to help accelerate user
and account journeys.
Global Coordination
Create scalable tactic templates for regional teams to implement locally.
Balance needs across mature and emerging markets while maintaining brand
consistency and message clarity. Also work with Sales Enablement to scale
training on marketing tactics.
Cross-Functional Partnership
Collaborate closely with but not limited to the Product Marketing, Content
Marketing, Performance Marketing, Marketing Operations, and Sales teams to align
messaging with go-to-market strategies. Provide and receive feedback on
collaboration and processes for continuous improvement.
BASIC QUALIFICATIONS:
-
5-7 years B2B marketing experience, preferably in technology or SaaS
-
Proven track record managing integrated campaigns that drive measurable
pipeline impact
-
Strong analytical skills with ability to derive actionable insights from data
-
Global marketing experience or demonstrated ability to work across time zones
and cultures
-
Excellent project management, communication, and influencing skills
PREFERRED QUALIFICATIONS:
-
Experience in DevOps, IT operations, or incident management space
-
Account based marketing (ABM) experience a nice to have
-
Experience with marketing automation platforms and CRM systems, like Marketo
and Salesforce
The base salary range for this position is $98,000 - $149,000 CAD. This role may
also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range,
which is subject to change based on primary work location, reflects the minimum
and maximum base salary we expect to pay newly hired employees for the position.
Within the range, we determine pay for an individual based on a number of
factors including market location, job-related knowledge, skills/competencies
and experience.
Your recruiter can share more about the specific offerings for this role, as
well as the salary range for your primary work location during the hiring
process.
Hybrid Approach:
You will be required to come into our Toronto office 1/day week.
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement.
We value potential and consider each candidate's full professional story.
Whether you're exploring a career change or taking your next step, we look
forward to reviewing your application. If this just isn’t the right role or time
Where we work
PagerDuty operates a hybrid work model with offices
[https://careers.pagerduty.com/locations] in 8 major cities: Atlanta, Lisbon,
London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer
flexibility within our established locations, we cannot employ candidates
residing in:
Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western
Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI,
Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New
Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we work
Our values [https://careers.pagerduty.com/#values] guide how we support
customers, collaborate with colleagues, develop products, and foster a culture
of belonging. They define not just our actions, but what it means to be
Dutonian.
People Leaders at PagerDuty are responsible for creating high performance
environments that drive accountability. PagerDuty has four key dimensions that
define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and
Lead the Future. Each dimension has three associated competencies to give
leaders a shared language for guiding their development, career, promotion, and
succession planning discussions. Our Manager Expectations serve as a practical
guide for managers to understand their responsibilities, prioritize their
efforts, and drive engagement and performance.
What we offer
As a global organization, our total rewards approach is competitive with
industry standards and aligned with local laws and regulations. Learn more,
including country-specific offerings, on our benefits site
[https://careers.pagerduty.com/global-benefits].
Your package may include:
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in
addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant
parent (some countries have longer leave standards and we comply with local
laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management.
The PagerDuty Operations Cloud is an AI-powered platform that empowers business
resilience and drives operational efficiency for enterprises. With a generative
AI assistant at its core, PagerDuty empowers teams to detect and resolve issues
in real time, orchestrate complex workflows, and drive continuous improvement
across their digital operations. Trusted by nearly half of both the Fortune 500
and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100,
PagerDuty is essential for delivering always-on digital experiences to modern
businesses
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for
Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in
Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site [https://careers.pagerduty.com/home]
and @pagerduty on Instagram.
Additional Information
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on
the basis of race, religion, color, national origin, gender, sexual orientation,
age, marital status, parental status, veteran status, or disability status. Your
privacy is important to us. By submitting an application, you confirm that you
have read and understand PagerDuty's Privacy Policy
[https://www.pagerduty.com/privacy-policy/].
PagerDuty is committed to providing reasonable accommodations for qualified
individuals with disabilities in our job application process. Should you require
accommodation, please email accommodation@pagerduty.com and we will work with
you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
