Who We Are:
At KEV, we help school districts eliminate the school finance blind spot. Our
platform gives district finance teams real-time visibility and traceability into
every dollar collected at the school level; whether it’s cash, check, or
digital. From field trips to fundraisers, we help them manage every dollar with
confidence. More than 26,000 schools across North America trust KEV to manage
over $4 billion annually. By unifying payments, accounting, and reporting, KEV
simplifies life for bookkeepers, builds trust with parents, and gives finance
leaders the oversight their current systems cannot. It’s how we help schools
stay compliant, reduce risk, and focus on what matters most, student success.
Backed by Five Arrows, the PE arm of Rothschild & Co., KEV is investing more
than ever to support K–12 in a world of tighter budgets, rising scrutiny, and
fast-changing tech. We’re headquartered in Toronto, with offices across North
America.
If you’re excited by the idea of building tech that protects schools, empowers
finance teams, and improves education through better systems, KEV is the place
for you.
Why Join KEV?
- Work in an industry that benefits children, parents and schools
- Do meaningful and purpose-driven work, and make a real impact
- Join a quickly growing organization with real opportunity for learning and
growth
- Passionate and accessible leadership team that cares about people, personally
and professionally
The Senior Account Manager acts as a trusted advisor to the KEV customers in
their region and guides their success with KEV SchoolCash products. The Senior
Account Manager works closely with the district School boards to increase the
adoption and usage of SchoolCash products and is accountable for revenue growth
within their accounts. This role requires that the Account Manager have a strong
SaaS (Software as a Service) background, business acumen, and communication
skills. The Account Manager must also effectively collaborate with the Regional
Account Director and a wide array of internal teams (Support, Sales, Marketing,
Product Development) to represent their customers and optimize the customer
experience.
Responsibilities:
- Manage the customer portfolio for the region, truly understanding the
accounts and acting as a trusted advisor to ensure their successful adoption
and usage of KEV’s InTouch solutions
- Drive value realization, ensuring customers get the expected value and Return
on Investment (ROI) from all of their products
- Advocate and represent the voice of the customers, sharing with internal
teams their feedback, ideas and interests with respect to topics that include
product, services and support.
- Proactively monitor and assess customer health, product usage and adoption,
operating with a zero-churn mindset to ensure retention.
- Expand revenue growth within accounts through upgrades, cross-sell/add-on
sales and increased transactional usage
- Plan for, and lead regular customer meetings and annual, semi-annual or
quarterly business reviews.
- Identify account expansion and growth opportunities and participate in
upsell/cross-sell initiatives
- Partner with Sales and Marketing in an advocacy capacity to generate
references, case studies and partnership opportunities with customers.
- Participate in industry and company-held customer conferences such as user
group meetings, UCC and ASBO
Requirements and Skills:
- 5+ years of experience managing customer relationships and being responsible
for upsell/cross-sell
- Current or prior experience in K-12
- Ability to establish and foster relationships at multiple levels in an
organization
- Proven ability to advise on and facilitate product adoption
- Self-driven with the energy and resilience to perform consistently and at a
high level in a fast-paced, complex environment
- Previous experience conducting quarterly business reviews (QBR)
- School accounting, bookkeeping domain knowledge is an asset
- Experience working with cross-functional teams and collaborating to deliver
an optimized customer experience and drive value for the customer
- Excellent written and verbal communication
- Strong presentation and problem-solving skills
- Should be able to travel up to 30%
Why You’ll Love Working at KEV
- Make a real difference every day – At KEV, your work supports children,
parents, and schools across North America. We don’t just build software, we
create solutions that simplify lives and strengthen communities. Our mission
is rooted in impact, and every team member plays a vital role in shaping the
future of K-12 education.
- The KEV Way – At KEV, you’ll never feel stuck in the status quo. You’ll be
part of a team that’s constantly questioning, improving, and
innovating—always with one guiding focus: How does this help our schools and
the students they serve? It’s a culture that challenges you to do your best
work while reminding you why it matters.
- Grow with us – We’re scaling fast, and so are our people. At KEV, you’ll have
real opportunities to learn, develop, and shape your career. Whether
advancing in your role or exploring a new path, you’ll be supported every
step of the way.
- Work alongside excellence – You’ll be part of a team with integrity who treat
their colleagues with respect. who are accomplished but humble, collaborative
but accountable. It’s a place where you can do your best work while feeling
supported and inspired by the people around you.
- Celebrate Community and Culture – At KEV, we connect, recognize, and
celebrate our people. Join Club KEV for team-building fun, hear directly from
customers in our Voice of Customer Series, stay aligned with Monthly
Townhalls, and be inspired by the KEVite Awards, where top contributors are
recognized by their peers.
What We Offer
- Competitive compensation – We believe in rewarding great work with fair,
competitive pay.
- Meaningful benefits– Because your well-being matters, both at work and at
home.
- Professional development – We invest in your growth with ongoing learning,
stretch opportunities, and continuing education, including KEV Academy for
onboarding and skill-building, plus KEV University, our online platform
offering a wide range of courses.
- Hybrid model – 3 days in the office to collaborate and connect, with
flexibility the rest of the week.
- Flexible PTO – Take the time you need to recharge with close to 4 weeks of
vacation and a company-wide holiday closure
- Office perks – Enjoy a fully stocked snack bar and occasional catered
lunches—because we know that great conversations (and ideas) often start
around good food.
Visit our website for more information and details about working at KEV.
[https://kevgroup.com/careers/]
