Level Up Your Career with Zynga!
At Zynga, we bring people together through the power of play. As a global leader
in interactive entertainment and a proud label of Take-Two Interactive, our
games have been downloaded over 6 billion times—connecting players in 175+
countries through fun, strategy, and a little friendly competition.
From thrilling casino spins to epic strategy battles, mind-bending puzzles, and
social word challenges, our diverse game portfolio has something for everyone.
Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga
Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™,
Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR
Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block
Jam™—plus many more!
Founded in 2007 and headquartered in California, our teams span North America,
Europe, and Asia, working together to craft unforgettable gaming experiences.
Whether you're spinning, strategizing, matching, or competing, Zynga is where
fun meets innovation—and where you can take your career to the next level.
Join us and be part of the play!
Position Overview:
Zynga’s mission is to connect the world through games. Its vision was that
gaming would become a mass market activity, and "play" would be an important
verb in our daily lives. As a part of this vision, Zynga Analytics partners with
studios to release and grow multiple games, while also owning the analytics
stack and central tools.
Zynga’s Data Science and Analytics team uses our unique and expansive data to
model and predict user behavior, making our games more personalized and more fun
to play! We continually strive to better understand our players!
Here’s where you would come in: The Player Success Org (PSO), tasked with
improving player engagement and managing a healthy relationship with our most
valued players, is a critical function to the day-to-day operations of Zynga.
You’d be expected to work with key stakeholders within the PSO to identify
critical data dependencies, and devise solutions for them in the form of
efficient data modeling, succinct reporting, timely investigations, and
proactive insights. Based on the problem at hand, you’d be expected to
collaborate with Game and Central Analytics as per requirement to ensure
complete horizontal alignment as well as standardized practices.
Be innovative, be creative, use every bit of that key commodity – data. Millions
of people play Zynga games every day, so our data is tremendously rich, and we
have a lot of it!
What You'll Do:
- Work with large amounts of data to find opportunities to improve the player
experience and present insights on optimal VIP outreach strategies, by
finding statistical causation between campaigns, sweepstakes, outreach
programs across various regions, demographics, and channels
- Develop clear narratives from data using visualization tools that capture VIP
engagement & health, player support, and campaign stats.
- Extend support to the Player Support team to identify improvement
opportunities in customer satisfaction, while optimizing for internal costs.
- Collaborate with game analysts and product managers to better quantify the
impact of PSO’s campaigns on overall game performance and find opportunities
to improve VIP engagement by leveraging in-game and external synergy
- Provide adhoc support to account managers and senior stakeholders in
measuring the effectiveness of off-beat campaigns, joint collaborations, and
sweepstakes
What You Bring:
- Fluent in SQL; Intermediate experience with programming in Python
- Adept in at least one visualization tool such as Tableau
- Experience in CRM or sales analytics is helpful
- Demonstrated experience with some or all of the following: data mining,
optimization, experimental design, computational analytics, and reporting
- Ability to work effectively in a fast-paced environment with changing
priorities
- Strong written and oral communication skills
- 2+ years of work experience in data analytics or data science roles
- BS in Computer Science, Math, Statistics, Economics, or other quantitative
field; Masters, MBA or PhD preferred.
WHAT WE OFFER YOU:
Zynga offers a world-class benefits package that helps support and balance the
needs of our teams. To find out more about our benefits, visit the Zynga
Benefits site [https://www.zynga.com/jobs/careers/#benefits]
The pay range for this position in Illinois at the start of employment is
expected to be between $77,100 and $123,400 per year. However, base pay offered
is based on market location, and may vary further depending on individualized
factors for job candidates, such as job-related knowledge, skills, experience,
and other objective business considerations.
Subject to those same considerations, the total compensation package for this
position may also include other elements, including a bonus and/or equity awards
and eligibility to participate in our 401(K) plan and Employee Stock Purchase
Program.
Regular, full-time employees are also eligible for a range of benefits at the
Company, including: medical, dental, vision, and basic life insurance coverage;
14 paid holidays per calendar year; paid vacation time per calendar year
(ranging from 15 to 25 days) or eligibility to participate in the Company’s
discretionary time off program; up to 10 paid sick days per calendar year; paid
parental and compassionate leave; wellbeing programs for mental health and other
wellness support; family planning support through Maven; commuter benefits; and
reimbursements for fitness-related expenses.
We are proud to be an equal opportunity employer, which means we are committed
to creating and celebrating diverse thoughts, cultures, and backgrounds
throughout our organization. Employment with us is based on substantive
ability, objective qualifications, and work ethic – not an individual’s race,
creed, color, religion, sex or gender, gender identity or expression, sexual
orientation, national origin or ancestry, alienage or citizenship status,
physical or mental disability, pregnancy, age, genetic information, veteran
status, marital status, status as a victim of domestic violence or sex offenses,
reproductive health decision, or any other characteristics protected by
applicable law.
As an equal opportunity employer, we are committed to providing the necessary
support and accommodation to qualified individuals with disabilities, health
conditions, or impairments (subject to any local qualifying requirements) to
ensure their full participation in the job application or interview process.
Please contact us at accommodationrequest@zynga.com to request any
accommodations or for support related to your application for an open position.
Please be aware that Zynga does not conduct job interviews or make job offers
over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga
also does not engage in any financial exchanges during the recruitment or
onboarding process, and will never ask a candidate for their personal or
financial information over an app or other unofficial chat channel. Any attempt
to do so may be the result of a scamp or phishing attack, and you should not
engage. Zynga’s in-house recruitment team will only contact individuals
through their official Company email addresses (i.e., via a zynga.com,
naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).