Smucker Foods of Canada Corp. is a subsidiary of The J.M. Smucker Co. For more than 125 years, The J.M. Smucker Co. has been trusted to deliver quality food consumers trust for themselves and their families. Guided by a vision to engage, delight, and inspire consumers by building brands they love and leading in growing categories, Smucker has grown to be a well-respected North American marketer and manufacturer with a balanced portfolio of leading and emerging, on-trend brands. This includes offering beloved brands such as Jif®, Folgers® and Milk-Bone® as well as leading brands exclusive to Canada including Robin Hood®, Five Roses®, and Carnation®. At Smucker, we provide a nurturing, collaborative and inclusive environment giving each employee the opportunity to contribute and thrive in their own unique way. We want you to become part of the Smucker Family; to become part of our journey of growth and thriving together. Join Smucker and experience a place where everyone can be their whole self, is respected, included and treated equitably, has a voice and can make an impact. Our Company remains rooted in the values established at our founding and as defined by our Basic Beliefs and Our Commitment to Each Other. For more information about our Company, visit jmsmucker.com. Position Title: Key Account Manager Reports To: Customer Team Lead Location: Markham, Ontario - Hybrid POSITION SUMMARY Develop, manage, and achieve volume, profit and share objectives on all Smucker Consumer products within assigned account. Build strategic relationships with customers to develop JMS brands in the Canadian marketplace ESSENTIAL JOB FUNCTIONS SUMMARY Develop & implement annual business plans including volume objectives, trade investment budgets and strategies which are consistent with Smucker brand and corporate strategies. Work closely with Customer, Team Leader, Category Strategy, Deduction Analysts and internal Smucker stakeholders, to identify, develop and execute annual business building plans for the account. Fully utilize all Post Promotion Analysis, Price Modeling and POS resources to better evaluate, plan and execute the business. Lead strategic and insight based initiatives for assigned account by leveraging Category & Shopper Insight teams. Achieve full line distribution for all Smucker products with emphasis on maximizing product volume and gross margin. Establish and maintain frequent contact with account personnel, particularly merchandising, operations, supply chain and finance. Achieve desired Accounts Receivable and Trade Investment goals through working closely with Smucker Trade Promotions personnel & Trade Finance. Coordinate and communicate all relevant account priorities for retail sales team to achieve desired results through Acosta retail sales personnel (merchandising, pricing, distribution, pricing, planograms). Perform Retail Audits in assigned account and competitive retailers to monitor execution of Smucker brands and competitive intel Report on all competitive and required information on a timely basis (ie. Weekly, Qtrly Reviews). Work closely with the demand planning team to provide ongoing forecast requirements leveraging ongoing Shipment, Inventory & POS analysis. QUALIFICATIONS University degree, Business degree preferred Minimum 2 to 3 years Account Management experience Proven Leadership Skills and proven ability to execute strategic initiatives Excellent negotiating, assessment and analytical abilities Proven ability to build and execute business plans with customers Fully competent with Microsoft Office applications Team and results oriented with effective written & communication skills. Flexible, extended hours and workdays required basis meetings and demands of the business and customers Bilingual in English and French (verbal and written) (asset only) Valid driver’s licence We are looking for varied perspectives which include diverse experiences that can add value to our team. We encourage you to apply even if you are unsure whether your experience matches every requirement above. Smucker Foods of Canada Corp. is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age or other legally protected status. Should you require any assistance or accommodation within any step of the recruitment and selection process, please make them known when contacted and we will work with you to help meet your needs. Accommodation may include but is not limited to an alternate format documents, ASL Interpreter, or Assistive Technology. #LI-MV1 #LI-Hybrid We are a diverse community of passionate, talented professionals committed to making food people and pets love while supporting all those who count on our business. We celebrate the uniqueness of each individual, promote their development and growth and foster effective collaboration and continued productivity to drive the success of our organization. A Culture of Growth – Smucker has a unique culture where every employee makes a difference. Since our founding in 1897, we have had – and will continue to embrace – a commitment to continuous improvement. A Company with Purpose – Feeding connections that help us thrive, because we truly believe that life tastes better together. A Place to Thrive – An environment that fosters a warm, welcoming atmosphere that encourages open communication and collaboration, providing a sense of community where people are proud to gather, work, and learn from one another. Our hybrid model allows for an effective balance for all employees. Our Future – As we continue to grow, we look to the future where the best is yet to come. A future shaped by our heritage, our commitment, and our culture. We are taking meaningful steps to enhance the inclusivity of our workplace and the diversity of our organization. Learn more We believe success is driving business growth while also helping those associated with our Company thrive. Learn more Smucker Foods of Canada Corp. is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age or other legally protected status. Should you require any assistance or accommodation within any step of the recruitment and selection process, please make them known when contacted and we will work with you to help meet your needs. Accommodation may include but is not limited to an alternate format documents, ASL Interpreter, or Assistive Technology.
