Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Position Purpose summary: The Placement Coordinator acts as a liaison to current, potential clients, and their families. This role develops and coordinates the admission process, transfers and discharge of residents; providing support to residents/families throughout their stay at Grace Manor. Accountabilities: Collaborate with Champlain Ontario Health at Home (OHH) to maximize full occupancy and attend meetings, as needed Review all resident applications for admission to determine appropriate level of care; assist with processing of admission and discharge papers Maintain the waitlist Facilitate tours and orientation for general public, potential residents and representatives during the bed offer process Follow-up and facilitate completion of admission checklist Maintain the Internal Transfer List Coordinate internal transfers including the update of documentation Coordinate the proper storage of resident and nursing files Process paperwork for deceased residents Provide Resident Admission Packages for Families and Nursing Complete resident entries and documentation into PCC, RAI Coordinate and ensure the review and revision of the Admission Agreement Coordinate and ensure the review and revision of the Resident Handbook and any other similar information that is provided from time to time to residents/representatives following admission Coordinate resident care conferences involving department managers as required Participate in the following: Daily Team Meetings, OHH/Acute Care/Long Term Care/Ministry of Health Meetings, Memorial Services and special events as required Update and develop new policies for Resident Placement on Policy Manager Family and Resident Relations: Liaison for the Family Advisory Council and attend meetings as required Ensure all Resident Health Cards are updated: renewed, cancelled or address changed Forward new contacts to Family Council Secretary Meet with families and help coordinate smooth transition for admissions Point person for the facilitation of the written complaint process and filing Provide analysis to Executive Director as required Administration: Provide administrative services as required in collaboration with DOC/N, ADOC/N, and Executive Director Support DOC by minute taking for meetings, investigations and reference checks. Ensure the ordering of supplies and medical supplies as required. Maintain knowledge of the purchasing and inventory and ensures deliveries are checked when received. Update and maintains accurate inventory for building Maintain nursing supply room Complete and submit High Intensity and Lab Claims forms in a timely manner and ensures funds received Maintain several mailing lists and coordinates mail-outs Handles and ensures the protection of extremely confidential and sensitive information and material Schedules meeting, prepares agenda and compiles minutes for various meetings involving the Executive Director such as Board of Trustees, Management Meeting and various committees and circulates minutes Coordinates the storage of business, resident, HR and nursing files off-site Prepares catering requests and approves room bookings. Finance Reviews and approves payment of invoices in Business World for Nursing Department and Administration CRITICAL RELATIONSHIP MANAGEMENT Governance Boards and Councils: None Internal: Grace Manor staff External: Ontario Health at Home (Champlian); Residents and families; government agencies and local community support services; community individuals interested in placing family members at Grace Manor MANAGERIAL RESPONSIBILITY: Reports directly to: Assistant Director of Care Direct reports: none FINANCIAL AND MATERIALS MANAGEMENT: Material: inventory and ordering of nursing supplies Financial: none Working Conditions: This position is administrative in nature which works in an office setting within a long term care facility May encounter emotional family members Limited walking and standing The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct. education, experience, AND Qualifications: Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Education, Qualifications and Certifications: Completion of relevant post secondary education or equivalent work experience Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion Experience and Knowledge: 1-3 years experience working in a long term care setting 1-3 years experience leading resident/representative-centered meetings Knowledge and familiarity with computer operations and software applications such as Point, Click, Care and RAI-MD Skills and Capabilities: Demonstrated ability to provide support and care for residents and representatives Excellent communication skills, organization and attention to details Demonstrated commitment to resident centered elder care, treating others with respect and dignity Ability to work cooperatively and effectively with staff, residents, visitors, and the public The ability to achieve objectives, ensuring multiple priorities and tasks are appropriately carried out Intermediate computer skills in Microsoft Word, PowerPoint and Excel Excellent written and verbal communication skills in English. Bilingual English/French considered a strong asset Compensation: The target hiring range for this position is $23.28 to $29.10 with a maximum of $34.92. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
