Job Description What is the opportunity? As a Trust Administrator, Indigenous Wealth, you will help administer a portfolio of Indigenous Trusts, working with each community to help them achieve their goals. You will work closely with Associate Trust Officers, Trust Advisors, the Associate Director, as well as a team of trust administrators, and will act as a liaison between the First Nation, investment Consultants, Investment Managers and Auditors in order to ensure seamless service to the Nation. You will manage and develop strong relationships with existing and prospective clients, professional advisors, and varying centers of influence. By joining RBC Royal Trust, you will have direct impact on improving the lives of clients by helping settle their estates, protecting their legacies, and improving the communities in which they live. We are a team committed to helping clients achieve peace of mind now and for the future. What will you do? Assist Officers in all administrative functions Ensure all account information on internal systems is up-to-date, complete, and accurate Maintain all written, verbal, and electronic communication as required with internal and external contacts as well as with clients Investigate all inquiries and administrative errors and refer more complex issues to the Senior Officer Understand and follow all RBC processes and policies as required Promptly respond to client calls in the absence of the Officer or Senior Officer, addressing client inquiries in a professional manner What do you need to succeed? Must-have Minimum of one year of experience in the financial services industry Post-secondary education Intermediate to advanced Microsoft Excel and Word skills Exceptional written and verbal communication skills Excellent interpersonal skills and ability to deal with sensitive and difficult client situations in a professional manner Strong organizational skills, meticulous attention to detail, and solid follow-through capabilities Strong teamwork and relationship building skills as success in this role is dependent on working in cooperation with others Nice-to-have Successful completion of STEP Canada’s Foundations of Estate and Trust Administration course (CETA1), or willingness to complete within 6-12 months of employment Successful completion of the Canadian Securities Course (CSC) What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals; market conditions; and business needs. The expected salary range for this position is $41,000 - $60,000. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: Drives RBC’s high-performance culture Enables collective achievement of our strategic goals Generates sustainable shareholder returns and above market shareholder value WMRT Job Skills Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management Additional Job Details Address: VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER City: Vancouver Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025-07-11 Application Deadline: 2025-11-08 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
