If you have an administrative background and are looking to be part of the Employee and Legal Services team, then we would love to hear from you! Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way.
In this role, you will be responsible for delivering a variety of administrative and clerical services to the Employee and Legal services department, ensuring accurate record maintenance to meet legal and corporate obligations. The Clerk II must deliver consistent outcomes in line with departmental policies and procedures.
What will you do?
Provide Legal Services reception coverage, and respond to inquiries via phone, email and in-person; take messages and redirect to appropriate departments
Handle the sending and receiving of mail, faxes and courier services
Complete forms, perform data entry, and maintain accurate records
Manage directory updates, stationery orders, and corporate procurement card transactions
Assist new staff onboarding, maintain office equipment, and support the use of core business applications
Draft documents, create templates, and ensure compliance with FOIP and Law Society requirements
Schedule meetings, prepare agendas, record, and distribute meeting minutes
Open and close legal files, insurance and claims files, request and return closed files, and conduct necessary legal searches
Assist in managing claims-related administrative tasks and direct inquiries to appropriate personnel
Process access card requests, manage contract invoices, and support security audit tracking and recommendations
Perform other duties as assigned
Completion of twelfth (12th) grade, including business subjects with emphasis on general office practices or completion of an appropriate certificate program from an approved business school/college
A minimum of two (2) years of diversified experience in general office practices and procedures, including assisting in the instruction of less experienced staff
Assets:
Experience handling litigation and bylaw cases in a fast-paced setting
Working in programs such as Ariba, Google Suite, POSSE and CCure
Experience in working in a Legal, Insurance and Claims Management or Corporate Security setting
Experience in conducting Lien, AMVIR and court searches
Ability to open and close claims using document management systems (e.g. IVOS)
Conduct searches using SPIN, CORES, courthouse forms, Alberta Land Titles Online (e.g. corporate, land titles, personal property, intellectual property)
Skills required for success:
Strong understanding of branch procedures, exceptional organizational abilities, and proficiency in scheduling, time management, and document management systems
Setting work priorities, ordering supplies, and determining relevant correspondence for file inclusion
Provide prompt and efficient support to team members while managing competing priorities
Provide effective communication and teamwork which are essential for navigating administrative tasks and ensuring smooth operations
Manage critical tasks across the department while balancing multiple requests and priorities daily
Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
Embracing a culture of equity, diversity, reconciliation and inclusion
Applicants may be tested
Conditions of Employment:
Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
Work Environment:
Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits.
Up to 1 temporary full-time positions for up to 11 months
Hours of Work: 33.75 Hours per week
Salary Range: $25.864 - $32.117 (Hourly); $45,565.900 - $56,582.120 (Annually)
Talent Acquisition Consultant: AO/SB
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation
