Who we are
You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.
As an Administrative Assistant, Client Experience your responsibilities will include:
• Assist practitioners with managing their dynamic growing practices
• Type and/or format financial statements in compliance with Firm standards
• Preparation of letters and reports using firm templates and according to Firm standards,
• Proof-read, review for quality and verify content before finalizing any client deliverables
• Preparing hard files for clients based on requests from the external client service team and new client setup processes
• Assist in the assembly and filing (including e-filing) of personal and corporate tax returns (T1, T2, etc.) including collection of information, obtaining Partner approvals, and ensuring processes completion
• Participate in training to stay current with changes in software and processes
• Document Management
• Manage electronic and paper-based client files; efficiently file, fax, scan and photocopy
• Sending & receiving e-documents to and from clients through various secure file transfer platforms
• Proof documents, prepare, and edit reports and correspondence on behalf of the Partners and Managers
• Prepare and edit reports, proposals, marketing materials, and other communications (strong proofing and formatting skills are essential)
• Administrative Team Support
• Become positive contributor to wider Administrative Team (provide input when necessary towards the proactive and evolution of administrative advancements in general for the firm)
• Contribute to the team culture by looking for ways to improve work methods and ensuring positive work relationships
Doane Grant Thornton
If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!
Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca
Think you’ve got what it takes to be an Administrative Assistant, Client Experience? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:
• 2-4 years of administrative experience in a busy professional services environment; working with multiple projects and meeting firm deadlines.
• Diploma or certificate in administrative assistant program considered an asset
• High degree of attention to detail and producing high quality work
• Demonstrated track record of working independently and collaboratively across various teams
• Strong initiative and eagerness to learn, with a continuous improvement mindset, and openness to feedback
• Business etiquette and a service-mindset
• Experience with CRM tool would be an asset
• Ability to balance multiple priorities, deadlines, and requests of multiple colleagues
• Strong organizational and office administration skills
• Solid business acumen, pragmatism, and problem-solving skills
• Excellent verbal and written communication skills
• Significant knowledge and experience working with MS Word, Excel, and PowerPoint
• Must be willing to work overtime periodically (typically March – June)
At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.
What's in it for you?
Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!
*This role is required to be on-site in the office 5 days each week
Are you ready to Discover Your Purple?
