Job Description Reporting to the Custody Domain Program Director, the Senior Project Manager, WII Business Technology is responsible for managing the initiation, planning, and execution of waterfall/agile projects. You will provide expertise in managing vendor deliverables, integration, data, and reporting. You will be responsible for building relationships between IT, Vendor, & Business stakeholders at all levels of the organization, engender a positive environment and ensure your projects are successfully executed. This role brings strong project management and scrum master knowledge and experience, effective written and verbal communication skills, a strong work ethic and a demonstrated capability to multi-task effectively. This role requires strong interpersonal, organizational and problem-solving skills as well as a demonstrated sense of urgency to respond to changing priorities at times. This is complemented by a positive attitude and a willingness to take accountability for results achieved. What will you do? Manages program/program sometimes with multiple workstreams that could be managed by other PMs/Scrum Masters. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments. Serving as a liaison and building bridges among team members within the project, including vendors. Collaborate with internal and external partners (e.g. Vendors, RBC IT teams, Product) Develop and manage the detailed schedule, identify early warning indicators, provide direction for early resolution of risks, issues and clear escalation path for project committees. Develop PARs and oversee financials and staffing levels to efficiently meet project delivery requirements, complete risk assessments, and tracks value for effective decision-making. Build / present for Senior Director & VP level presentations & project communications. Initiates process improvements and promotes agile enablement within the team. What you need to succeed? Must-have 10+ years of combined Project Management and Scrum Master experience working on medium-to-high complexity initiatives. 5+ years of experience in Agile Project Management and/or Senior Scrum Master roles, with expertise in both waterfall and Agile methodologies. Extensive experience in managing technology and business projects with high degree of complexity, systems integration and organizational change management. Proven ability to manage high-visibility projects with strong executive presence and excellent communication, presentation, and facilitation skills. Undergraduate degree with CSM, PMP or equivalent certification with proficiency in JIRA, Confluence, and SharePoint. Strong understanding of change and risk management, SDLC, and advanced knowledge of Agile Project Management workflows, including sprint backlogs, milestones, release burndowns, and work-back schedules. A proactive, "can-do" attitude with a sense of urgency and flexibility. Nice to have Experience in a matrix environment, preferably within a financial institution. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work. Job Skills Business Oriented, Communication, Group Problem Solving, Long Term Planning, Meeting Management, Organizational Change Management, Resource Coordination, Results-Oriented, Time Management, Waterfall Model Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-10-01 Application Deadline: 2025-11-21 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
