WHO WE ARE HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™ product. OUR VALUES, OUR PASSION At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other. Customer-Focused. Passionate Advocates Courage to Act. Do the Right Thing One Team. One Vision Think Long-Term. Ever-Evolving Be Exceptional. Inspire Greatness POSITION SUMMARY Reporting to the Director, IT, Data and Third-Party Risk Management, the Senior Manager, Risk Management plays a critical second line of defense role in the development and implementation of the Bank’s risk management policies and programs. This role leads independent quality assurance reviews of first-line risk activities, ensures robust oversight of third-party risk assessments, and contributes to the continuous improvement of operational risk management practices aligned with regulatory expectations and industry best practices. The Senior Manager will serve as a key advisor and challenger to the first line, ensuring that third-party risk issues are identified, assessed, and mitigated effectively. The role also supports the development and execution of second-line risk assessments and contributes to the refinement of the third-party risk management framework, tools, and reporting. MAJOR ELEMENTS OF THE ROLE Key accountabilities of this position include: Lead and execute second line quality assurance reviews of first-line risk management activities, with a focus on third-party risk and performance monitoring, ensuring alignment with regulatory expectations and internal standards. Act as the subject matter expertise (SME) on non-financial risk management, providing independent challenge activities on assessments, remediation plans, and mitigation activities executed by the first line. Assess and monitor the Bank’s risks and exposures against the Board-approved Risk Appetite Framework and escalate material risks to drive effective risk-based decision making. Deliver executive-level risk reporting for technology and third-party risk, including dashboards, key risk indicators (KRIs), and thematic analysis. Provide guidance on enterprise-level policies, standards and procedures ensuring alignment with risk appetite and regulatory requirements. Contribute to the drafting, maintenance, and enhancement of policies, procedures and methodologies, as well as supporting and overseeing the operationalization and ongoing execution by the 1st line. Support the enterprise Operational Risk Management Framework by providing effective challenge during the following activities, including but not limited to: New Initiative Risk Assessments (NIRA) Risks and controls identification (RCSA); Testing of key controls identified from the RCSA, and remediation on any identified gap; Technology risk related scenario analysis; Key Risk Indicators and metrics and monitoring on KRI results and mitigation action(s) Administer and continuously improve the Bank’s third-party risk management tool. Participate in audit and regulatory risk discussions, and Risk Committees as needed Liaise with regulators and law enforcement as required SKILLS AND EXPERIENCE REQUIRED Qualifications Post-secondary degree or equivalent experience (post-graduate degree or other related designations, e.g. CPA, CISA, CIA, CRISC, is an asset). 10+ years of experience in Compliance, Risk Management and/or Internal Audit in the financial industry Prior experience in control testing and reporting Demonstrated progressive work experience in risk management roles, with a proven track record of reporting to Board and Senior Risk Committees. Exposure to Bank Act and OSFI Guidelines (B-10, B-13, E-21 and Integrity and Security) Proficient with MS Office applications (Word, Excel, PowerPoint) Experience in ProcessUnity configuration (nice to have) Attributes Effective organizational, project and time management skills with the ability to prioritize, support and anticipate the needs of the department and deliver on concurrent projects with competing priorities A positive attitude, a desire to learn, and a willingness to persevere to get work done, either independently or as part of a team. Strong attention to detail and accuracy Well-developed analytical, problem solving and research skills Polished verbal and written communication skills, including experience in preparing and presenting reports to various levels of management Working Conditions Unique to Job Hybrid work environment WHY WORK AT HOMEEQUITY BANK? Great Environment HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility – an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way. We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees. A Dynamic Culture – With People at the Centre We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee experience has been recognized through awards including the Greater Toronto’s Top Employers 2024,Waterstone Canada's Most Admired Corporate Cultures 2022-2023, the Globe and Mail's Report on Business: Canada's Top Growing Companies 2022 (third year since 2019), Canadian's Mortgage Professional (CMP) Top Mortgage Employer 2023 for the third year in a row and Achievers Top 50 Most Engaged Workplaces 2023. Growth and Opportunities We provide challenging and rewarding careers in a wide variety of fields. We continuously develop and train our employees through professional growth opportunities and on-the-job training. We also encourage our employees to develop professionally and personally though a series of career developing programs including our Educational Assistance Program, designed to reimburse costs related to professional learning and development. Celebrating Great Work and People We believe in an environment that celebrates success, knowledge, leadership, and work that is inspired by our core values. For these reasons, we have created several programs that make it easy for our employees to say ‘great job’ to their colleagues and leaders. From our Appreciate! Program to the High Five Award Program and President’s Award Program, we recognize professional achievement with a variety of rewards including points towards gift cards, merchandise, and travel experiences, as well as group RRSP/DPSP contributions and more. Our Community Leadership Program recognizes employees who make a positive impact in their communities through volunteer work with a grant for their charity of choice. Additionally, we provide employees with one paid day off each year to volunteer at their favourite local charity. The Perks (for eligible employees) HomeEquity Bank offers a competitive total rewards package that includes: Extended health and dental benefits Employee & Family Assistance Program Employer-Matched Group Retirement Savings Plan Employee Share Investment Plan Well-being initiatives including: a wellness account; virtual self-care programs and extended mental health benefits Employee corporate discount for GoodLife Fitness HomeEquity Bank is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Please note that our successful candidate is required to complete a background check. Stay in the Know Find out what we’re up to online, and learn more about what makes HomeEquity Bank a great place to work: LinkedIn Youtube Facebook Twitter Instagram Chip.ca Join Us! If you’re ready to build the future of reverse mortgages, we want to hear from you. HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™ product. At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other. Customer-Focused. Passionate Advocates: - Courage to Act. Do the Right Thing - One Team. One Vision - Think Long-Term. Ever-Evolving - Be Exceptional. Inspire Greatness
