Housekeeping Supervisor
This position has a planned start date of January 2026.
Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.
We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nation – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.
The Opportunity
The Housekeeping and Custodial Department of the Banff Centre is looking for an experienced Supervisor to oversee the cleanliness of rooms in guest residences and public areas throughout the Centre. A positive and encouraging motivator, the Supervisor coaches and evaluates the Room Attendants, Housekeeping Floaters, Building Services Workers and Special Projects in their performance and productivity. The Supervisor is a clear communicator with a proven ability to lead others.
Specific Accountabilities
Reporting to the Executive Housekeeper, below are some key accountabilities:
Organizing and planning the workday for the Room Attendants and Building Services Workers including preparing worksheets and completing required daily housekeeping reports
Training new employees and providing continuous feedback, coaching, and performance management of existing employees
Supervising the work of Housekeeping and Custodial Department staff and assisting with cleaning when required
Inspecting guest rooms and public areas of selected buildings
Acting as a liaison between the Housekeeping office and other departments, responding to guest/client questions
Coordinating and following-up on maintenance work with the Physical Facilities Department
Performing inventory control of linens and cleaning supplies
Qualifications and Educational Requirements
Two years' experience working as a room attendant or custodian and an excellent practical knowledge of general cleaning
Proven previous experience leading a team of people
Physically fit and capable of lifting and carrying up to fifty pounds
Comfortable working with Microsoft Word, Excel, and Outlook; Visual One hotel software experience is an asset
Can relate politely and courteously to all customers
Available to work weekends
Employment Terms & Benefits
In accordance with the terms of employment governing Management/PSP employees, this is a permanent, full time position, subject to a 6 month trial period.
The salary range for this position is $47,048 to $67,283 based on experience.
The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
Benefits of working at Banff Centre are:
Transitional staff housing options (based on availability)
Professional Development
Employee Assistance Program
Health care spending account
Staff cafeteria and restaurant discounts
Onsite fitness facility at a discounted rate – first month free for new staff!
Application Process
We are currently accepting applications for the Housekeeping Supervisor position until a suitable candidate has been found.
Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
Visa requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.
