Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of Flexiti?
Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment
We’re looking for our next Head of Product. Could it be you?
As the Head of Product at Flexiti, you will be a strategic leader responsible for defining and executing Flexiti’s product strategy. You'll lead a critical transformation project, delivering key outcomes for new and existing products and services with a focus to drive value for our customers and merchant partners. Working closely with various teams and enterprise-wide Centers of Excellence (COEs), you will ensure our product roadmap aligns with business objectives.
Need more details? Keep reading...
In this role, responsibilities include but are not limited to:
Product Strategy & Vision: Champion the customer by deeply understanding their needs to develop and deliver an integrated experience that exceeds expectations. You will continuously monitor the market landscape, conduct robust competitive analyses, and identify emerging trends to inform a forward-thinking product strategy and cultivate a culture of innovation within the product squads.
Stakeholder Leadership & Alignment: Serve as the central communication hub between partners, customers, product teams, and executive stakeholders to ensure business-wide alignment on product vision, strategy, and priorities. Translate product insights into compelling narratives that inform business strategy and secure buy-in across the organization.
Agile Execution & Delivery: Collaborate with leadership to define strategic initiatives aligned with overarching business objectives. Take full ownership of the product backlog, ruthlessly prioritizing initiatives to maximize value delivery. Provide final acceptance for developed Features and User Stories, ensuring quality and accountability.
Operational Excellence & Governance: Streamline and optimize product development processes, ensuring the efficiency and effectiveness of all operational and new development activities. Ensure compliance with enterprise governance frameworks and policies, appropriately mitigating risk.
Team Empowerment & Performance: Work with Product Managers to define ambitious and measurable Squad outcomes (OKRs), ensuring each team understands how their work contributes to the broader company goals. Continuously monitor Squad performance, providing guidance, removing impediments, and coaching leaders to foster an environment of accountability and high performance.
AI Adoption & Innovation: Champion the adoption of an AI-first culture, fostering data-driven decision-making and leveraging AI to enhance customer personalization and optimize operations.
Cross-functional & COE Collaboration: Partner with business units, technology counterparts, and senior leadership to align product initiatives with business outcomes. Collaborate with enterprise Centers of Excellence (COEs) on product management standards, AI adoption, and data strategies to ensure alignment with broader organizational best practices.
15+ years of experience in product management and strategy.
So are YOU our next Head of Product? You are, if you…
Proven experience leading significant product or business transformations.
Demonstrated ability to build, lead, and mentor high-performing product teams.
Demonstrated ability to partner with and leverage enterprise-wide COEs to drive strategic alignment.
Develops, coaches, mentors, and reinforces team members in line with the mission, vision, and values.
Business and Product Knowledge
Strong understanding of agile product management practices that prioritize customer value, velocity, and scalability.
Extensive experience with modern digital product delivery in a fast-paced, agile environment.
Has strong business acumen, strategic thinking, and business planning skills.
Expertise in budget planning and financial management for product portfolios.
Broad knowledge of current and emerging retail payment technologies, and their strategic application to business needs.
Navigates Complexity & Ambiguity
A proven track record of navigating ambiguity and moving forward in uncharted territory.
Analyzes multiple and diverse sources of information to define problems accurately before moving to solutions.
Outstanding analytical and problem-solving abilities.
Drives Results
Sets and accomplishes challenging goals in alignment with high standards.
Persists in the face of challenges and setbacks.
Proactively identifies gaps or deviations from the plan and takes decisive action to get initiatives back on track.
Communicates Effectively, Persuades & Influences
Excellent communication and interpersonal skills, with the ability to effectively collaborate with individuals at all levels of the organization.
Shares ideas in a compelling manner that gains interest and commitment from others.
Maintains strong relationships with stakeholders across the enterprise.
Drives Engagement & Fosters a Growth Mindset
Creates a positive, motivating, and collaborative working environment.
Makes people feel that their contributions are visible and valued.
Leads others to view mistakes as opportunities to learn and demonstrates a commitment to continuous learning.
Sounds like you? Click below to apply!
LI-JW1 #LI-Hybrid
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
