As a key member of the Operations Team, the Corporate Travel Advisor will be
responsible for the successful completion of comprehensive, accurate, cost
effective travel arrangements for Direct Travel clients within company policies
utilizing corporate contracts and preferred suppliers in an efficient and
professional manner.
-
Completes domestic and international travel arrangements for clients which
may include air, hotel, ground transportation, rail and limos
-
Supports multiple accounts
-
Operates within detailed procedures
-
Interacts with traveler or travel arranger and provides 1st level of support
for customer service and technical issues
-
Ensures compliance of a client’s travel policy while utilizing DT preferred
vendors to maximize profit
-
Adheres to DT standards in delivering customer service including telephone
and email etiquette, and follows prescribed customer service escalation
procedure
-
Follows company standards regarding procedures, utilization of tools,
productivity, accuracy of work, and attendance
-
Attends staff and training meetings for ongoing updates in travel industry
and office procedures which may require you to work in the office if home
based
-
Maintains a favorable working relationship with all other company employees
to foster and promote a cooperative working environment
-
This is not necessarily an exhaustive list of responsibilities, skills,
duties, requirements, or efforts associated with the position.
-
Minimum 5 years’ experience providing domestic and international travel
arrangements
-
Must demonstrate thorough knowledge of airline ticketing rules and
regulations
-
High proficiency using Airline GDS, Sabre
-
Proficient in producing lowest logical airfare within client’s policy
LI-Remote
Qualifications
- Minimum 5 years’ experience providing domestic and international travel
arrangements
- Must demonstrate thorough knowledge of airline ticketing rules and
regulations
- High proficiency using Airline GDS, Apollo
- Proficient in producing lowest logical airfare within client’s policy
