Date Posted: 11/14/2025
Req ID: 46026
Faculty/Division: Faculty of Arts and Science
Department: New College
Campus: St. George (Downtown Toronto)
Description:
About us:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.
We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.
Opened in 1962, New College has a long-standing commitment to social justice, and to supporting its diverse body of 6000+ undergraduate students to excel intellectually and to engage in the wider community. New College prioritizes personal attention to students, innovative interdisciplinary programs, links with professional faculties, career mentorship, and community outreach initiatives. The College has built a rich learning community for students including academic support, amenities for studying and social interaction, and opportunities for co-curricular and community engagement. The College offers a spirited and challenging environment for students to have the opportunity to broaden their experience, create life plans, and meet others from different fields. New College is a friendly, welcoming and informal community that places a high priority on student support services and encourages diversity. For more information on New College, see http://www.newcollege.utoronto.ca.
Your opportunity:
Working under the direction of the Student Services Coordinator, International Programs, the Student Experience Administrator supports the administration and implementation of a wide range of programs designed to promote the active engagement of students (high school and undergraduate) in the International Programs Office at New College. The Student Experience Assistant works to maintain the smooth operations of extra and co-curricular events, assists
with social program activities, and works to engage and involve students in all student life initiatives. The incumbent will also be responsible for supporting the day-to-day operations of camp activities by responding to program inquiries, processing registration, preparing letters to applicants, distributing welcome packages, etc. The incumbent will provide excellent customer service and act as a resource for casual camp staff and camp participants.
As a member of the New College International Programs Office, the Student Experience Assistant, International Programs, will be committed to an equity that recognizes, supports, and responds to the diverse histories, lived and marginalized experiences of international students and many communities.
Your responsibilities will include:
- Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
- Maintaining an inventory of furniture and equipment
- Using an assessment checklist when screening applications
- Fostering cooperative working relationships with a wide variety of internal and external contacts
- Determining logistical details and activities for events and/or programming
- Liaising with students and faculty to coordinate program activities
- Serving as a resource to others by providing (non-supervisory) job-related guidance
- Coordinating the recruitment process and training of casual staff
Essential Qualifications:
- Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
- Minimum three years of recent and related experience administering student life activities to support international language learners, preferably in a post-secondary education institution.
- Experience working with and serving as a resource to international students in a university residence setting.
- Experience working with and providing front-line support to high school-aged, university aged, and mature international students.
- Experience coordinating the logistics of events with various stakeholders, including casual staff, students and external vendors.
- Experience recording and collecting data, and producing standard reports.
- Experience supporting the administration of events and student life activities for summer camps.
- Advanced skills with Microsoft Office Suite (e.g. Word, Excel, PowerPoint, Outlook, Teams).
- Demonstrated skills in updating information on social media platforms (e.g. Facebook,Twitter, Instagram, etc.).
- Intermediate skills in StarRez,or similar student information systems.
- Excellent oral and written communication, and interpersonal skills.
- Excellent ability to organize, prioritize, and adapt to ongoing changes in priorities.
- Demonstrated strong student and client service orientation and experience fosteringequity, diversity and inclusion in a language-learning environment.
To be successful in this role you will be:
- Approachable
- Efficient
- Multi-tasker
- Patient
- Problem solver
- Resourceful
This recruitment is posted to fill two full-time continuing vacancies.
This role may be eligible for an Alternative Work Arrangement in accordance with the University of Toronto’s Alternative Work Arrangements Guideline.
Closing Date: 11/27/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 07 -- $60,237. with an annual step progression to a maximum of $77,035. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
