Date Posted: 11/13/2025
Req ID: 46014
Faculty/Division: Vice-Provost, Students
Department: Career Centre
Campus: St. George (Downtown Toronto)
Position Number: 00053490
Description:
About us:
Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.
Within Student Life, the cluster of Student Life Programs & Services (SLP&S), supports students as they achieve personal, academic, career and civic goals. We engage students throughout their learning and development with the following units: Academic Success, Accessibility Services, Career Exploration & Education, Centre for Community Partnerships, Clubs & Leadership Development, Housing, Indigenous Student Services and First Nations House, Mentorship & Peer Programs, Multi-faith Centre, Orientation, Student Success, Transition & Engagement and TCard Services. Together with staff, faculty, students, alumni, employers and community partners, we provide an integrated and coherent path to success that reflects our students' diversity.
Student Life Programs & Services is committed to the University of Toronto principles of equity, inclusion, and reconciliation and we create diverse, accessible, inclusive and welcoming spaces of opportunity that foster deepened engagement, learning, personal growth, and identity development for all students. We are committed to embedding these principles into all the work we do, reducing barriers so that students from all backgrounds and lived experiences can feel a sense of belonging in the communities they find here.
To align with our strategic priorities, and represent the diverse students we serve, we strongly encourage individuals who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups to apply.
We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening the mission of both the University of Toronto and Student Life.
This role is situated within Career Exploration & Education. Career Exploration & Education creates curricular and co-curricular learning experiences at the intersection of career, equity, and wellbeing in partnership with student, recent graduate, tricampus, and employer communities. Taking an ecosystem approach, we work intentionally to design and deliver career learning experiences that ensure students and recent graduates have the opportunity to thrive in their careers. We hold the vision that University of Toronto students and alumni experience and contribute to a more equitable and just world of work. In this work we strive to live the values of justice & belonging, reconciliation, learning, community, and curiosity.
Your opportunity:
The Work Study program provides thousands of meaningful on-campus paid work opportunities for students at the University of Toronto. The Work Study program aims to provide students with an opportunity to deepen their knowledge, strengthen their skills, explore careers and understand how their academic studies translate to career possibilities. The Work Study program has learning at the center of the experience.
Reporting to the Assistant Director, Employer Recruitment & Engagement, and supervised by the Lead Coordinator, Career Exploration & Workplace Learning, the Work Study Program Officer will work closely with other members of Career Exploration & Education and the tri-campus Work Study Governance Committees. The Work Study Program Officer will play a key role in the facilitation of the program by providing ongoing support in the form of administrative coordination and learning design and delivery. This will involve collaborating with tri-campus Work Study colleagues to administer program processes, coordinating program milestones, developing tailored communications, overseeing the position review and approval process, coordinating program hiring logistics with program supervisors, managing a generalemail inbox, and using survey tools to evaluate the impact and effectiveness of supervisor and student learning.
The Work Study Program Officer will be responsible for providing high quality customer service in the administration of the Work Study program and in support of staff, faculty, librarians and instructors who wish to develop and submit opportunities for students. The Program Officer will also support the development of information sessions, learning and development training programs for supervisors and students, networking and appreciation events, as well as support Career Exploration & Education events, activities and programming more broadly.
The Work Study Program Officer will also assist the Lead Coordinator, Career Exploration & Workplace Learning in identifying learning outcomes associated with work integrated learning framework and program goals and lead the development and facilitation of learning and engagement events to support supervisors and students within the program. The Work Study Program Officer will support supervisors to provide exceptional work integrated learning opportunities and provide students with increased access to opportunities that invite conversation and experiences at the intersection of academic and workplace learning, career clarity and decision-making. They will tailor supports to increase access to the program for Indigenous, and equity deserving student communities, including but not limited to Black, racialized, 2SLGBTQ+ students and students with disabilities and will be facilitated with key partners across the University. The Work Study Program Officer will contribute to projects and priorities that support students in developing greater clarity around their values, interests, identities, workplace needs and experiences that positively influence career direction, success, and wellbeing.
Your responsibilities will include:
- Planning and implementing components of curricular and/or co-curricular programs and activities. Preparing summary reports on programs and services
- Planning and overseeing the implementation of an evaluation framework for programs and initiatives. Conducting detailed analysis on program efficiency and student learning outcomes to inform program planning activities and reports
- Conducting post-event evaluation and analysis and tracking program metrics to inform continuous service improvements. Analyzing service delivery and/or internal processes and recommending improvements
- Facilitating educational workshops and seminars
- Managing a tri-campus general email inbox serving both supervisors and student inquiries. Implementing programming to foster students' individual career development process
- Developing strategies that maximize outreach to students
- Advising students on career-related matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
- Providing program development and administrative support for a large-scale work-integrated learning program.
Essential Qualifications:
- Master’s Degree or acceptable combination of equivalent experience.
- Minimum three (3) years of relevant experience in a university career centre, placement, co-op or recruitment setting, developing and maintaining relationships, including active outreach.
- Minimum three (3) years of program development experience, in particular developing learning outcomes, reflection activities, and evaluation tools.
- Minimum three (3) years of facilitation experience, delivering workshops in group settings.
- Experience supporting students one-to-one through advising or coaching.
- Experience managing effective relationships with a wide variety of stakeholders (including employers, alumni, students, staff and faculty).
- Broad knowledge of labour market trends.
- Solid understanding of student and career development theories and in particular, and experiential learning models.
- Proven ability to handle a variety of projects, deadlines and schedules simultaneously and independently prioritize own work flow.
- Strong relationship cultivation, building and management skills.
- Strong data analysis and reporting skills. Excellent organizational, project management and time management skills to cope with multiple projects and events occurring within short and overlapping time periods.
- Strong presentation and public speaking skills.
- Strong computer skills including Microsoft Office and ability to source information and data using the Internet and social media sites such as LinkedIn.
- Strong written communication skills (e.g. report writing; drafting content for communications materials) and the ability to communicate effectively and empathetically with a diverse university student population in order to meet the needs of students.
To be successful in this role you will be:
- Approachable
- Multi-tasker
- Organized
- Problem solver
- Tactful
- Team player
NOTE: This is a term position until December 2026.
Closing Date: 11/24/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time NOTE: This is a term position until December 2026.
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Recruiter: Blythe Campbell
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
