Position #: V48349
Expected Start Date: December 31, 2025
Union: CUPE
Facility: Regina General Hospital
City/Town: Regina
Department: Academic Health Sciences - College of Medicine Regina Campus IT
Type: Casual - No guaranteed hours
FTE: 0
Shift Information: Days , Evenings
Hours of work : 8 Hours of shifts
Relief: No
Float: No
Field Hours: No
Salary or Pay Band: Pay Band 13 $27.990 to $30.000 (3 step range)
Travel Required: No
Job Description: Provides remote and on-site technical maintenance and support for all computer systems and network users. Deploys new hardware and software. Ensures network security is maintained.
Human Resources Exemption: No
Education
Computer Systems Technology diploma
Competencies
Interpersonal skills
Decision making skills
Communication skills
Advanced - Computer skills
Analytical skills
Problem solving skills
KEY ACTIVITIES:
A. Maintenance, Troubleshooting and Problem Solving
Provides end users with hardware and software maintenance and support.
Ensures network security is maintained.
Troubleshoots hardware/software /network issues.
Investigates/analyzes reported problems.
Prioritizes competing problems.
Researches and implements solutions to problems.
Documents all support calls/requests and action(s) taken.
Sets up and maintains network accounts.
Provides back-up services.
B. Installation/Upgrading Computer Equipment
Researches new hardware /software/network applications.
Certifies and tests new hardware/software applications.
Coordinates/facilitates deployment/installation of computer equipment.
Configures computers with a wide variety of software.
Performs data transfer from computer to computer.
Maintains records of all new installations/moves, including hubs, switches, closets, etc.
Upgrades software and hardware.
C. Training
Provides computer related training for staff
Other Information
Valid driver's license, where required
Official Description at: //www.working-for-health.ca/supportjobevaluation
