Who We Are
CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 22 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.
Overview
As a Program Lead, Therapy, we are looking for a RegusTherapy professional who is an innovative thinker, has interest in modernizing home care through integrated care delivery, and has experience in program management.
You will play a key role in providing consultation, assessment, and interventions for diverse client groups across Ontario. The Program Lead (PL) will be involved in the development of programs, mentorship of new staff and ongoing coaching for Therapy teams, professional development and quality and risk management. The Program Lead will promote a culture of continuous improvement and will facilitate the generation of innovative ideas and patient care design for CarePartners.
This role requires occasional travel across Ontario to support regional operations, including attendance at meetings, site visits, and other operational or program-related activities, as directed by organizational priorities.
In addition, the position includes in-office attendance at our Waterloo, Ontario location as directed. Candidates must be able to travel within the province and attend the Waterloo office when required to support team engagement, regional alignment, and effective service delivery.
What We Offer
Competitive Salary
Comprehensive benefits package including Life Insurance
Matching RRSP contribution
Paid time off
Leadership development programs
Access to exclusive employee deals and discounts
What The Role Involves
Developing and supporting specialized Therapy programming and Ontario Health atHome programs
Orienting new staff to discipline specific policies, procedures, resources and tools
Supporting staff Therapists’ annual performance reviews,, onboarding processes and annual check-ins as required.
Supporting with caseload reviews and quality of care reviews as needed
Chairing/co-chairing and organizing regular discipline-specific clinical meetings throughout the year
Being a resource for urgent clinical issues that may arise for therapists and assistants
Identifying clinical trends, departmental tools/resources and learning needs to meet clinical requirements
Developing discipline-specific forms and templates to support care deliver
Identifying education needs of the Therapy programs based on quality of care reviews, risk events, performance reviews and programs requirements
Co-interviewing candidates for hire with the Clinical Manager
Supporting operational leaders with recruitment, retention, mentorship, performance reviews
Creating and maintaining onboarding and orientation program development/delivery in collaboration with learning and development teams and operational leadership
Designing and collaborating with regional leaders on future models of care and growth opportunities and projects
Evaluating and monitoring Therapy program metrics and outcomes, identify trends and collaborate on improvement opportunities and risk mitigation strategies
Other duties as required
What You Bring
Regulated Allied Health professional, such as Occupational Therapist and Physiotherapist given preference. Master’s degree preferred.
Current registration with the applicable regulatory college in the province of Ontario
2 years of supervisory experience and/or experience within home health service delivery
Experience with quality and risk management, and program delivery including data analytics
Critical thinker with excellent written and verbal communication skills
Practical experience with mentorship and coaching. An understanding of adult learning principles is an asset
Ability to effectively establish and build rapport with internal and external parties, including community partners
Proficiency with Microsoft Office 365, Teams, and digital health platforms
CarePartners In Your Community
In addition to providing home-based personal support, rehabilitation, therapy, nursing and palliative care across Ontario, CarePartners also serves the community through clinics, transitional care units, and provides relief in nursing homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing medical care and clinics in countries with poor access to health care since 2009.
Accessibility
CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.
Artificial Intelligence
CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.
This job posting is available due to an existing vacancy.
