The opportunity Your key responsibilities
- Maintaining various complex administrative data and accurately produce monthly, quarterly and ad-hoc reports and related analysis in a timely manner, leveraging technology to generate data-driven insights and support decision making.
- Managing files and records, ensuring confidentiality and discretion with sensitive information, and ensuring accurate data input and system audits for compliance.
- Preparing and updating documents and correspondence for presentations and broad distribution to relevant stakeholders.
- Gathering information and performing analysis, as requested and ensuring compliance with regulatory requirements and corporate standards.
- Efficiently directing requests to the appropriate teams to ensure a seamless, high-quality experience, while swiftly addressing unique scenarios with flexibility and effective problem-solving in a dynamic environment.
- Optimizing and operationalizing administrative processes with the aim of improving the efficiency and quality of services for both internal and external stakeholders.
- Documenting and building standard operating procedure manuals to support team growth and development.
- Effective handling ad hoc requests or projects both independently and as part of a collaborative team, with the ability to prioritize tasks while meeting deadlines with minimal supervision.
- Continuing Development: May be required to attend seminars and various skill development courses that are relevant to their area of specialty.
- Flexibility and willingness to take on additional tasks as job requirements change
Skills and attributes for success
- Excellent professional verbal/written communication and interpersonal skills, including the ability to interact and communicate effectively with a diverse range of internal and external stakeholders
- Actively demonstrates confidentiality, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature.
- Highly adaptable to change with excellent organizational skills. Strong attention to detail and analytical abilities, ensuring a well-structured and efficient approach to tasks.
- Proven record in learning and effectively using many different, independent systems.
- Initiative in driving process improvements and innovation, with a strong adherence to organizational policies and procedures.
- Good understanding of adherence to processes, policies and procedures required for supporting an organization.
To qualify for the role you must have
- Bachelor's Degree
- Minimum of 3-5 years of related work experience in a high-paced, growth-focused environment.
- Proficient in MS Office products, including advanced Excel skills (lookups and pivot tables) and advanced Word skills (mail merge).
- Strong verbal and written communication skills.
- This position is fully on-site and requires the individual to work from the Toronto office.
What we offer
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you
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