Position Title: Business Development Representative
Position Reports to: Senior Director, Commercial Sales
Version Date: April 2025
Job Code: TBD
Position Summary
The Business Development Representative is responsible for prospecting, developing, and managing new client relationships within the commercial vertical. Major duties include prospecting, cold calling, designing/specifying technical security systems, project managing installations, selling new accounts, upgrading/cross selling existing accounts, renewing accounts, and providing superior customer service and support.
Duties \& Responsibilities
- Leverage well established network of customer and industry relationships to drive opportunity development.
- Responsible for developing and growing a pipeline of opportunities within the Security Systems vertical.
- Cold calling by phone and in person within specified territory.
- High intensity prospecting for new clients with a relentless pursuit of new customer attainment.
- Developing innovative proposals and delivering strategic sales presentations.
- Designing, specifying, selling, and project managing installations of technical security systems including CCTV, live video monitoring, and access control.
- Prioritizing activities and territory management to ensure optimum penetration and profitability.
- Negotiating with clients and partners.
- Developing and maintaining client relationships at senior management levels.
- Preparing written proposals; delivering oral presentations to customers and other stakeholders.
- Providing accurate and timely reports including forecasts and activities.
- Diligently using, maintaining, and updating customer information using CRM.
Qualifications
- University education with a preference for Business Administration.
- Experience selling technical or industrial solutions into the commercial, industrial, logistics, or transportation industries.
- Solid understanding of security systems, such as CCTV, access control, fire, or intrusion.
- Minimum of 5-7 years' experience in an outbound sales role.
- Proven measurable sales success - past award winner, industry reputation, top earner, etc.
Working Conditions
- Combination of office work and working in the field visiting prospects/clients.
- Must be able to travel on occasion.
- Occasional customer meetings and networking events in the evenings.