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Prepare weekly sales logs and appointment schedules with corresponding narrative regarding broker client visits
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Compile detailed expense and mileage reports
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Prepare quarterly and annual business plans
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Attend weekly conference calls with Senior Management to converse on volumes, trends, industry news, issues and strategies
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Good organizational, project management and multi-tasking skills
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Competency in Microsoft Office; capacity to learn new technologies/systems
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Excellent communication, presentation and negotiation skills
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Proven ability to handle difficult customer situations to maintain customer satisfaction and loyalty
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Ability to work independently and in a team environment
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Excellent customer service skills, with a high aptitude for building client relationships
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Ability to demonstrate initiative, confidence and resilience in everyday situations
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University degree preferred, with a focus on Sales or Business and/or equivalent work experience
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Minimum of two years' experience in the mortgage industry
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Office environment
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Periods of high volume with tight timelines
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Long periods of stationary position/sitting
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Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
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Long periods of time in viewing a computer screen
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Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
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Competitive Compensation
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Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
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Hybrid working environment
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Extensive training programs to set our employees up for success
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Modern office environment conducive to collaboration
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Supportive teamwork culture
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Opportunities to give back to the communities and work through events focused on a variety of charities
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Ongoing social events throughout the year
