Job Description: Who We Are SUMMARY KEY DUTIES \& RESPONSIBILITIES
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Apply information-gathering techniques, research skills, and analysis to define, refine, and document facility maintenance processes and procedures as needed (identify opportunities for improvement, ensure internal consistency).
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Investigate and understand industry regulations and best practices to determine how improvements can be made to current facilities maintenance operating and documentation procedures.
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Manage the document control process to ensure consistent nomenclature in document names and that only current documents are available.
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Manage documentation versions and updates using version control tools.
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Ensure documentation complies with relevant industry standards and company branding.
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Develop, write, and maintain clear and concise technical documentation, including user manuals, MOPs, SOPs, and EOPS. Manage the process from inception to publication.
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Edit and proofread documents to ensure accuracy, clarity, and consistency.
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Collaborate with managers, operators, and other stakeholders to gather technical information and translate it into documentation that is easily understood by the reader.
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Participate in regular meetings with team members and stakeholders to review progress, gather updates, and align on documentation needs.
KNOWLEDGE \& SKILLS
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Solid command of English in both verbal and written communication.
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Technical Writer Certificate is highly favoured.
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Must have a demonstrated understanding of building-related technical systems which could come from having a degree, diploma, or certificate related to mechanical or electrical engineering.
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Demonstrated knowledge which typically comes with up to 3 years' experience.
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Excellent observation skills and communication skills with the ability to effectively interview maintenance team members and 3rd party providers.
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Able to identify relevant regulations and codes.
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Ability to communicate and write in French is an asset.
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Experience creating and developing process maps.
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Ability to travel to multiple job sites.
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Highly proficient in MS Word and Visio.
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Technical Writer Certificate is highly favoured.
BGIS
