Customer Support Market Specialist

Bolt • Toronto, Ontario, Canada • 9h ago

About Us

About The Role

Main tasks and responsibilities:

Represent Bolt in Canada.
Support Bolt's Ride-hailing users and help them get the most out of our apps.
Support our business partners in daily interactions with our users.
Create loyal fans by showing them we really care.
Contribute and share ideas to decrease the workload and improve the quality \& speed of Bolt's customer support.

About you:

You speak English and French, with a minimum proficiency of C1 level in both, written and spoken; any other language is a plus.
You have a positive and hard-working attitude.
You have a high attention to detail.
Basic Google Sheets/Excel knowledge is a plus.
You're passionate about improving cities and ride-hailing.

Why you'll love it here:

Play a direct role in shaping the future of mobility.
Impact millions of customers and partners in 600 cities across 50 countries.
Work in fast-moving autonomous teams with some of the smartest people in the world.
Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work.
Take care of your physical and mental health with our wellness perks.
Some perks may differ depending on your location and role.

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