Overview Why GM Financial?
At GM Financial, we are looking for people who want to embark on an exciting career journey. Our team members define and shape our culture --- an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work --- we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters
Responsibilities
About the role:
- Proven experience interacting with internal and external customers and dealers.
- Ability to evaluate account information and documented correspondence, completing administrative tasks, and making sound business decisions.
- Knowledge of financial services or banking customer service systems and Microsoft Office applications.
- Ability to make sound business decisions based on accurate analysis of information
- Excellent customer service skills and mathematical aptitude along with attention to data entry.
- Detail oriented with good organizational and prioritization skills.
- Self-motivated and able to work with minimal supervision while actively participating in a team environment.
Qualifications What makes you a dream candidate?
- Ability to manage timely and accurate responses to multi-channel internal and external requests related to Lease \& Loan accounts.
- Proven experience interacting with internal and external customers and dealers.
- Ability to evaluate account information and documented correspondence, completing administrative tasks, and making sound business decisions.
- Strong written and verbal communication skills with the ability to multi-task
- Knowledge of financial services or banking customer service systems and Microsoft Office applications.
- Ability to make sound business decisions based on accurate analysis of information
- Excellent customer service skills and m athematical aptitude along with attention to data entry.
- Detail oriented with good organizational and prioritization skills.
- Team player with the ability to work in a fast-paced environment.
- Self-motivated and able to work with minimal supervision while actively participating in a team environment.
Experience
- Secondary School required.
- Post secondary education preferred.
- 2 years of experience in a customer service or office environment is preferred.
- Previous automotive industry experience is preferred but not required.
What We Offer
- Excellent Health, Vision and Dental Benefits.
- Company Match program for RRSP contributions
- Generous Paid Time Off (personal, vacation, sick, paid holidays)
- Dynamic relationships between teams and leadership
- Quarterly Volunteer Opportunities
- Hybrid work schedule offered; ability to work a portion of your week from home
