About the Role:
GHY International has an exciting opportunity for the role of Trade Specialist, working out of our Head Office in Winnipeg, MB. The ideal candidate will have a strong background in customs brokerage and classification of goods, as well as experience in client care and team leadership. They will have excellent communication skills and the ability to work collaboratively in a team environment to ensure quality and efficiency. If you are a highly motivated individual with a passion for customs brokerage and leadership, we encourage you to apply for this exciting opportunity.
The position will consist primarily of accurately classifying goods according to the Customs Tariff and performing post-release audit for large volumes of shipments. This Trade Specialist must have a full comprehension of the release and post-release process and mentor other team members through this procedure. The individual must have a thorough understanding of the client’s business, and be able to competently deal with clients, vendors, and customs in a professional manner.
About GHY
GHY is an international customs broker and trade services group, designed to assist importers and exporters to buy and sell in world markets. Founded in 1901, GHY is one of Canada’s oldest brokerage companies and has international offices in Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, Washington, and South Carolina. GHY’s structure is designed around providing sustainable corporate growth, strong client service, and opportunity to GHY associates. One of the most predominant aspects of our company culture is CARE. It is ingrained in all we do; relationships matter to us.
Join GHY & Benefit
Work-Life Balance – We mean it: banked time program, paid volunteer days, social committee, cultural surveys, potlucks.
Fair Compensation – With scheduled salary assessments, salary scales, 401k program, and Profit Sharing/Bonuses.
Excellent Benefits – Subsidized health, dental, short and long-term disability, AD&D, HCSA, EAP and critical illness.
Professional Development –Employee development, internal training, external training, leadership development, career planning & advancement.
Responsibilities:
Thorough comprehension of Pre-release and Post-release processes
Database Maintenance
Classifying goods according to the Customs Tariff, using explanatory and legal notes and other resources to determine correct HS code
Research and apply PGA data
FTA management and application
Audit files and prepare/send them for final accounting
Monitor and action 4th and 5th day entries
Log and communicate errors to release associates within the team
Supervise and mentor other team members
Day to Day client care:
Problem resolution and billing inquiries
Assist clients requesting tariff and duty rates
Post release document/information pursuit
Accompany and support Managers on client meetings (in person or remote)
Onboarding of new clients; Account set up
SOP creation/maintenance
Assist in Penalty/Storage/Demurrage Analysis and Write Offs
Processing releases for highway/rail/air/ocean shipments as needed
Facilitating delivery notifications where applicable
Ensuring elogs and audit trails support actions
Preparing PGA forms
Submit RMD corrections on released shipments
ETA, VI entries and E29B’s
Post-release TPL permits
Monitoring Alerts and answer QCs within threshold
Other duties as assigned
Skills & Abilities:
Advanced knowledge of tariff classification and explanatory notes, with the ability to accurately apply this knowledge
Strong understanding of Quality Control processes and the ability to identify and resolve issues that arise
In-depth knowledge of Canadian customs rules and regulations
Ability to recognize PGAs and their impacts on the release process
Exceptional ability to multitask and manage time effectively to work within tight deadlines and handle a large volume of work
Excellent oral and written communication skills in a professional setting
Proficiency in basic mathematics including addition, subtraction, multiplication, and division, as well as calculation of percentages, ratios, and averages
Proficiency in keyboarding at a minimum speed of 55 WPM
Exceptional attention to detail with a focus on accuracy in all work completed
Strong organizational skills to manage workload effectively
Excellent problem-solving skills to address issues as they arise
Ability to self-motivate and work independently to complete tasks efficiently
Strong team-building skills to mentor and support team members
Proficiency in Outlook, Word, and Excel
Experience with ITMR4 would be considered an asset
Education & Experience:
Completion of Grade 12 Education
Completion of CCS Designation
Completion of CTCS Designation an asset
5-10 years progressive career experience in a customs brokerage
PLEASE NOTE:
GHY is an equal opportunity employer, we are committed to providing an inclusive, accessible environment, and collaborating with applicants, employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. We welcome and encourage applications from all persons.
Individuals applying for employment with GHY may request accommodations at all stages of recruitment and employment from our Human Resources team. All employment is decided on the basis of qualifications, merit and business need.
We appreciate all interest shown however only those considered will be contacted for an interview.
