Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Alterationist The Alterationist does this by fitting, pinning, marking and altering garments to client specifications. Specific responsibilities include (but are not limited to) the following: Measure clients to determine scope of work Pin / mark garments as appropriate to type of fabric and to ensure correct fit Complete work as pinned / marked and to the highest technical standard Deliver complete garments on or before the date promised Inform client of appropriate alteration charges as per current price list Confirm and communicate promise date for completed alteration Partner professionally with Sales Associates to create client satisfaction Provide expert guidance on cut and fit Complete designated sections of alterations tag Follow Holt Renfrew price list Inform department manager of supply requirements or equipment repair needs Assist in maintaining department in a clean and orderly fashion Complies with all Health & Safety policies and requirements The ideal candidate: Tailoring / seamstress technical training or its equivalent 2 yrs experience in similar capacity Previous experience in altering luxury fabrications Can communicate comfortably and clearly in English and/or French Préposé(e), Atelier des Retouches Pour ce faire, le/la préposé(e) aux retouches doit ajuster, épingler, marquer et retoucher les vêtements selon les spécifications des clients . Les responsabilités spécifiques comprennent ce qui suit, sans toutefois s’y limiter : Prend les mesures des clients afin de déterminer l’ampleur du travail Épingle et marque les vêtements de façon appropriée selon le type d’étoffe et s’assure de corriger l’ajustement Effectue les retouches des vêtements épinglés et marqués selon les normes techniques les plus élevées Remet les vêtements terminés à la date promise ou avant Informe le client des frais de retouches appropriés, conformément à la liste des frais en vigueur Confirme et communique la date promise d’achèvement des retouches Collabore professionnellement avec les conseillers à la vente pour satisfaire les clients Offre des conseils d’expert en matière de coupe et d’ajustement Remplit les sections appropriées sur l’étiquette de retouches Respecte la liste de prix de Holt Renfrew Informe le/la directeur(trice) du rayon des réapprovisionnements requis ou de tout équipement nécessitant des réparations Participe à conserver l’atelier propre et bien rangé Observe toutes les politiques et exigences en matière de santé et sécurité Le(la) candidat(e) idéale) possède : Une formation technique en retouche ou en couture, ou l’équivalent Deux (2) années d’expérience à un rôle similaire De l’expérience antérieure en retouche d’articles de luxe Une bonne capacité à communiquer aisément et clairement en anglais et (ou) en français L’évaluation du succès : Contribution aux objectifs financiers Objectifs individuels liés à la réalisation des objectifs du service Rétroactions des clients internes et externes Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs. We are Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so. We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE. No other brand has this combination of traits, and they give us our strong point of view and set us apart. Magenta Own and elevate Magenta so that it is synonymous with the brand. Canadian Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage. Sustainability Be a leader in sustainability and ignite the possibility of positive change in others. Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet. Personal Service Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts. Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities. Warmth Be open, welcoming, and respectful to others. Unity We are one team, one community, sharing one planet. Passion Passion is what drives us to be curious and think creatively. Excellence We constantly encourage ourselves to be better.
