WHY CHOOSE US: We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. Reporting to the Operations Manager, our dispatchers schedule and coordinate multiple residential and commercial waste and recycle collection, involving 3 lines of business (Front End, Roll-Off, and Residential Trucks). Coordinates drivers according to customer requests in compliance with DOT regulations and company rules, communicates with customers to determine driver needs, schedules and notifies drivers of assignments, performs a variety of other tasks. Works under general supervision; a certain degree of creativity and latitude is required. Some overtime required and to work a rotation of Stat Holidays. Salaried Position: $50,000 per year Shift: Monday to Friday WHAT WE NEED FROM YOU: Monitors and tracks progress of drivers, using a 2-way Radio, throughout the workday to ensure timely completion of assigned routes. Assigns residential and commercial pickups to appropriate waste collection routes. Updates and maintains all assigned line of business routes in TRUX system. Assist Division Manager, Operations Manager, Route Supervisors and drivers with day-to-day tasks as necessary. Acts as liaison between Customer Service and Operations. Assists Maintenance department with all road calls. Communication with customers to resolve service-related issues. Coordinates with Customer Service to assure missed pickups, “extra pick-ups” and “relocates” are routed to appropriate routes. Prints and disperses “next day route sheets”. Actively participates in the Company safety program, including incident and hazardous situation reporting. QUALIFICATIONS: High school diploma or GED required. Experience in dispatch, preferably within the solid waste industry, an asset. Extensive knowledge of local geographic area. Strong verbal and written communication skills. Excellent organizational and time management skills and the ability to multi-task in a fast-paced work environment. Proficient with Microsoft Office and internet applications, TRUX management system, and 2-Way Radios experience a definite asset. A criminal record check will be required. WHAT YOU’LL GET FROM US: Competitive Wages Retirement Plan with company match; let us help you save for your future Benefits; Medical, Dental, Vision Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan Insurance: Life, Short Term/Long Term Disability We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance. Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees. OUR PEOPLE MEAN EVERYTHING TO US Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do. Our Opportunities BUILD TALENT FROM WITHIN People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future. LET’S REALIZE YOUR GOALS TOGETHER Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. Bring your passion to succeed and you’ll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture. At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.
