Inside Salesperson Status: Regular, Full time Location: Winnipeg, Manitoba Job Description Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, creates purchase orders, and finds solutions to customer problems in a timely manner. MAIN RESPONSIBILITIES: Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs; Responds to the customer's inquiries in a timely manner; On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager; Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards; Proactively suggests associated and/or alternate products as needed; Promotes focus product items to generate incremental sales; Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.; Maintains their technical knowledge requirements on Automation, Datacom, and Electrical on Manufacture Partners lines (Schneider, Beldon, CommScope, Panduit) and broaden system knowledge. As we cross train all of our employee counter, warehouse, and shipping duties as required. REQUIREMENTS: Knowledge of Automation, Datacom, and Electrical markets and products. Minimum three (3) to five (5) years of industry experience preferable, or a combination of relevant professional training and experience; Post secondary training in Electrical would be an asset but not a requirement Solution and system sales training Working knowledge of internet portals for quotations, order entry, customer service. Good communication skills (English) written and spoken Demonstrated people skills; Excellent communication and organizational skills; Product knowledge; Must be customer service driven; Good knowledge of MS Office (Word, Excel, Outlook). What’s in it for you We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work®, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making. What sets us apart is our: Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture. A strong national network offering real opportunities to grow: our people make the difference. Among our benefits: Flexible group insurance plan customizable to your needs. Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). Group RRSP with employer contribution and TFSA. Postsecondary Scholarship Program for our employee’s children. Charging terminals available at our facilities. Years of Service Recognition Program. Come build your career with us, a growing network where our people make it happen! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted. It is a certification within a larger organization which includes Choice Electrical Supply Co. At Choice Electrical Supply we provide a full range of electrical supplies and unsurpassed service to help electrical professionals with locations across Saskatchewan and Manitoba. In 2012, Choice Electric Supply joined Guillevin's national network, allowing it to gain various benefits for both its customers and staff. This includes the Great Place to Work® certification for a third consecutive year. Make a difference by joining us and our strong national network which offers great opportunities for growth and career advancement.
