Role Description:
The Architect will have experience providing technical leadership to ensure technical integrity and consistency throughout a solution’s life-cycle stages.
Responsibilities:
Document the business drivers, client area processes, and how those processes contribute to the achievement of the area’s business goals
Analyze the business needs of clients and stakeholders to propose potential solutions both technical and non-technical
Lead the translation of business requirements into high-level design specifications
Design and document cost effective, innovative and operationally supportable solutions
Document the structure, connections, and relationships of business processes, organizational work groups, data, applications, user interfaces, applications interfaces, infrastructure, and network topology
Design solutions that recognize and adapt to the business, technical, and financial constraints
Develop solutions that recognize IT operational limitations and opportunities
Document the effort, risk, costs, and complexity of potential solutions
Research and write discussion documents on such topics as emerging technologies, vendors, functionality and reliability of products, and service offerings
Review proposed solution architectures and ensure they align with overall enterprise architecture roadmaps, standards, designs, and strategies
Ensure solution architectures meet business objectives for availability, reliability, performance, scalability, maintainability, manageability, and security
Other architect duties as assigned
Requirements
Skill Requirements/Qualifications:
The Resource must have the following minimum qualifications or experience:
Minimum of eight (8) years of experience working in technical Information Technology roles within complex enterprise environments.
Minimum of three (3) years of experience developing solution architectures on projects across n-tiered platforms .
Expert knowledge of Information Architecture principles and techniques, data management, data integration and data quality platforms and tools.
Expert knowledge and experience in Dynamics CRM and Platforms.
Expert knowledge in at least one enterprise ETL tool
Experience with Microsoft Dynamics 365 Customer Service and /or experience with Salesforce Service Cloud CRM Platforms.
Experience with Low Code platforms associated with above CRM solutions.
Minimum of three (3) years of experience working architecting solutions involving complex integration scenarios (multi-platform, competing technologies, SaaS and PaaS, Software as a Service).
Experience working with Cloud technologies.
Knowledge of Azure Architecture (NSG, Firewall, Monitoring, Subscriptions, Key Vault, Security Controls, Authentication).
Knowledge of process re-engineering principles, requirements gathering, and middleware management
Ability to translate complex technical concepts into simple non-technical terms for various audiences
Ability to adapt to change in dynamically evolving situations
Ability to work in a team environment
Excellent customer service skills and communication skills
Excellent problem solving skills
Preferred Qualifications or Experience:
Experience with enterprise Content Management platforms
Experience with Portal technology; in particular self-serve capabilities
Knowledge of Enterprise Business Intelligence including platforms such as Power BI