Merchandising Assistant - Pfaff Harley-Davidson, Concord, ON L4K 2M6 Are you passionate about retail, customer experience, and everything Harley-Davidson? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Pfaff Harley-Davidson is looking for a Merchandising Assistant to support our growing retail and e-commerce operations! Why Pfaff? At Pfaff Harley-Davidson, part of the Lithia & Driveway family, we believe in delivering exceptional experiences for both our customers and our team. With a strong brand, a loyal customer base, and a collaborative team environment, we’re proud to represent a legendary name in motorcycling. We move fast, think forward, and never settle for average—and we’re looking for someone who’s just as driven. What You’ll Be Doing: Supporting the day-to-day operations of the motorclothes and merchandise department, both in-store and online Assisting with inventory management, including receiving, tagging, and organizing new merchandise Coordinating e-commerce activity: uploading products, tracking online orders, updating inventory and promotions Delivering exceptional customer service in person, over the phone, and via digital platforms Helping to maintain a clean, organized, and visually appealing retail environment Participating in special events, pop-ups, and seasonal retail campaigns Providing administrative and logistical support to the Merchandise Manager What You Bring: 1–2 years of retail experience, preferably in automotive, lifestyle, or automotive accessories E-commerce platform experience A customer-first mindset with a strong understanding of retail service standards Experience working in a fast-paced, high-volume environment Passion for the Harley-Davidson brand and lifestyle is a major plus Strong organizational skills and attention to detail A team player attitude with a willingness to jump in wherever needed Perks & Benefits: Competitive compensation Opportunities for career growth within Pfaff and the broader Lithia network Employee pricing and discounts A chance to work with an iconic brand and a passionate community Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application. At Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success. We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care. Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement. With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.
