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Position Title: Security Site Supervisor - Commissionaires
Location: Canadian Coast Guard Base (CCG), James Bay
Wage: $24.49/hr plus RRSP
Shifts: Monday - Friday 06:45-14:45 but will be required to be available after regular working hours to provide advice and direction
Position Overview:
The Security Guard Site Supervisor oversees the daily operations of security personnel at a specific site, ensuring a safe and secure environment for clients, employees, and visitors. This role involves supervising security staff, managing security protocols, and acting as the primary point of contact between the client and the security team.
Job Responsibilities:
Oversee day-to-day security operations, including patrolling, monitoring surveillance equipment, and controlling access points
Provide superior customer service to clients and visitors to the site. Addressing any client concerns and requests promptly and professionally
Perform reception duties including:
receiving and assisting visitors including issuing visitor passes
responding to the CCG information line listed in the Victoria directory
redirecting incoming telephone calls and answering general enquiries
maintaining and distributing CCG telephone directories
Booking meeting rooms
Update the vessel situation report and emergency contact list
Create and issue personnel identification cards ensuring accuracy and documenting control
Oversee management of CCG Base vehicle pool
Participate in the CCG Base Safety Committee
Liaise with CCG Base Management on Base Emergency Plan matters
Maintain the CCG Base key control, key card and parking pass system
Investigate security incidents and unusual occurrences
Arrange extra security for projects or special events
Lead, train, and supervise a team of security personnel, ensuring they are well-versed in all security protocols and procedures
Schedule and manage the security team’s shifts, ensuring adequate coverage at all access points
Conduct performance evaluations and provide ongoing training to enhance the skills and knowledge of the security staff
Operate the electronic access system, including operator lock and unlock of access points and setting lock and unlock schedules. Setting up, modifying, and assigning access levels. Controlling and issuing access cards
Qualification:
Minimum of 3-5 years of security experience, with at least 2 years in a supervisory role.
A valid BC Security Workers Licence
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency with security systems and Microsoft suite
Ability to handle high-pressure situations and make quick decisions
Strong attention to detail and organizational skills
Obtain and maintain a Level II (Secret) Public Works and Government Service Canada security clearance
Physical fitness to perform the duties associated with security supervision
Working Conditions:
The role requires working in various environments, including indoor office settings and outdoor patrol areas
Shift work, including nights, weekends, and holidays, may be required
The position may involve standing or walking for long periods and exposure to varying weather conditions
Benefits and Perks:
Free and paid training programs
RRSP contributions by employer
Group-life Insurance & Long-term Disability
Extended Health & Dental coverage
BC Transit ProPass (15% off monthly bus pass)
National Bursary and Recognition programs
Free uniform and dry-cleaning reimbursement
Referral bonuses
