Job Description Candidates are invited to apply for the position of part-time/ casual Receptionist including weekends to work at Extendicare Hillcrest locations, with 112- bed long term care home, located in NW Calgary, Alberta. Reporting to the Office Managers, the Receptionist is responsible for providing clerical and administrative and scheduling support to ensure that office, reception and scheduling services are provided in a courteous, effective, and timely manner. RESPONSIBILITIES: Greeting visitors, determine purpose of visit, and direct visitors to appropriate person or service Answer and forward telephone calls, take messages, schedule appointments Accounts Payable & Accounts receivables processing and collection Processing Resident Census Maintain records as required and performs clerical work as assigned following Extendicare policies and procedures; maintain current, orderly filing system Handle payments and trust deposits and withdrawals from families and residents, distribute mail Maintain office equipment by following guidelines in owner manuals and contacting service repair as necessary Monitor front door for residents at risk to elope Adhere to established policies and procedures regarding quality assurance, fire, safety, and environment and infection control. Replace Staffing Scheduler and all duties when required All other duties as assigned. QUALIFICATIONS: Applicants must possess: Post-Secondary education with a payroll, customer care focus. Excellent interpersonal, communication and organizational skills Knowledge and experience in: standard office practices, use of office equipment, computer fundamentals and software Proficiency in Word and Excel is a requirement Demonstrated competencies in planning, time management, ability to determine the priorities of duties and tasks and to be self-directed in their completion Time Type: Part time When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. If you have a passion for caring, turn it into a rewarding career with Extendicare! Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request. Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes. Our Mission “Helping People Live Better.” We help our residents and clients live better by promoting quality of life. We create remarkable moments through highly engaged and motivated team members. Stakeholders know this because we continuously measure, improve and publicly share our performance. Our Vision Our vision is to be the best senior care and services company in Canada. Our Values At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us. Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations. Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents. Respect. We value each employee, encourage equal opportunity for growth and recognize achievement. Integrity. We believe in honesty and fairness in our relationships with others. Accountability. We believe we are accountable for the quality of services we provide to our customers. Communication. We listen to each other and foster open and honest communication. Teamwork. We believe that working as a team creates an environment that allows us to reach our potential. Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.
