We’re thrilled that you are interested in joining us here at the Amynta Group! The Field Service Manager is responsible for managing equipment and programs at current and future dealers and identifying and growing potential opportunities within assigned territory. Working with various departments at dealerships by using automotive experience and excellent relationship building skills to provide service and technical support for our products and ensure the long-term success of automotive dealers. Essential Responsibilities: • Follows Sym-Tech FSM Operating Guidelines • Installs Sym-Tech equipment at customer retail locations • Maintains excellent business relationships with Sym-Tech automotive dealers by providing superior service • Trains Service Department staff on how to use equipment and explain program benefits • Responds in a timely manner to various customer requests • Engages Sym-Tech resources and/or departments of customer issues and follow-up to ensure issue are addressed • Completes Product Dealer Development Call reports for dealers within assigned territory • Trains and assist dealers with the claims process • Identifies opportunities to add new product lines to dealers Qualifications: • Experience in the Automotive Retail industry working in a service or body shop capacity • Fully bilingual in both French and English (written and spoken) • Ideal candidate would reside in the following areas: Ottawa Valley, Pembroke, Cornwall, Brockville • Excellent relationship building skills • Ability to maintain accurate and well-organized records • Possess a clean and valid driver’s license The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process. About Us Amynta Group is a premier insurance services company with more than $3.5 billion in managed premium and 2,000 associates across North America, Europe, and Australia. An independent, customer-centered and underwriting-focused company, Amynta serves leading carriers, wholesalers, retail agencies, auto dealers, OEMs, and consumer product retailers with innovative insurance and warranty protection solutions. Amynta operates through three segments: Managing General Agencies; Warranty, including automotive, consumer and specialty equipment; and Specialty Risk Services. For more information, visit amyntagroup.com. Benefits This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. https://cigna.com/legal/compliance/machine-readable-files
