Job Description Reporting to the Director of Care or designated clinical leadership team member, the Personal Support Assistant helps with select nursing and personal care tasks in accordance with residents’ plan of care and, which are within their knowledge and skill, while adhering to regulatory and Extendicare’s standards, policies and procedures. Key Responsibilities To support and provide one on one care as needed; To provides day to day services and support to individual residents to offer a warm and safe environment, ensuring comfort and well-being of residents are met; To support with safe lifts and transfers of residents; To guide residents to and from their rooms, recreational activities, restorative care office and dining room as required while contributing to a positive resident experience; To act as a resident companion and provide comfort and support to residents as needed; To assist with feeding while adhering to safe food handling techniques throughout all aspects of food service; To assist in completing general duties as directed by the care staff including, but not limited to organizing closets, restocking shelves, making of beds, support residents with high needs in choosing their clothing and dressing; To participate on an as needed basis in interdisciplinary meetings for assessing, planning, implementing and evaluating resident care and service needs; To work cooperatively with peers and supervisors using the Quality Improvement/CQI process ensuring timely follow-ups; To assist in maintaining a safe and clean environment for residents utilizing infection control principles; To communicate with supervisor about problems related to resident care and/or safety; To handle tactfully and courteously with residents, residents’ families and reports any concerns/complaints to the supervisor; To participate in the orientation process for residents, students, volunteers and care staff; To actively participate in ongoing educational opportunities and transmits information to the rest of the care staff; To maintain resident/resident information confidentiality; To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare’s Code of Conduct; To complete all other tasks as assigned. Qualifications High School Diploma; Working towards completing Personal Support Worker program (or provincial equivalent certificate program) or any other healthcare program nice to have; Volunteer/Working experience with seniors in the community health services setting nice to have; Ability to model warm, caring and empathetic communication style when connecting with residents, families and peers; Strong and personable communication skills; Demonstrated desire to work in a service driven environment and through customer focus skillset. Time Type: Full time When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. If you have a passion for caring, turn it into a rewarding career with Extendicare! Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request. Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes. Our Mission “Helping People Live Better.” We help our residents and clients live better by promoting quality of life. We create remarkable moments through highly engaged and motivated team members. Stakeholders know this because we continuously measure, improve and publicly share our performance. Our Vision Our vision is to be the best senior care and services company in Canada. Our Values At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us. Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations. Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents. Respect. We value each employee, encourage equal opportunity for growth and recognize achievement. Integrity. We believe in honesty and fairness in our relationships with others. Accountability. We believe we are accountable for the quality of services we provide to our customers. Communication. We listen to each other and foster open and honest communication. Teamwork. We believe that working as a team creates an environment that allows us to reach our potential. Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.
